- Report: #183182
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy Geek Squad
Best Buy Geek Squad32300 John R Rd. Madison Heights, Michigan U.S.A.
Best Buy Geek Squad Rip off on Recovery CD Madison Heights Michigan
*UPDATE Employee: WOW yeah lets set this one straight
*Consumer Comment: My experience was better...
*UPDATE Employee: Ok....
*UPDATE Employee: Comment
*UPDATE Employee: not a ripoff
*Consumer Comment: Surge protector versus UPS
*Consumer Comment: Back to steve
*Consumer Comment: Your own fault
*UPDATE Employee: Geek Squad offers Services, that you either don't do, don't know how to or refuse to do.
*Consumer Comment: I think the geek agent said it all in the first paragraph.....
*Consumer Comment: There are line conditioning surge protectors
*Consumer Suggestion: Kristy the Geek agent
*UPDATE Employee: reply from a Geek agent
*Consumer Suggestion: Rattlin' Fan
*Consumer Comment: Not logical
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Then of course, I get it home and it won't turn on. Power supply is messed up. Fan is rattling like a mad man against the casing. So much for them "checking it out." Don't let Geek Squad "check out your computer." Just get it and get out of there. They messed it up worse. If you find any problems with your computer after their 14 day return policy, good luck. You have to send it to Compaq under their warranty. I don't understand why they don't inform their customers of ways they can save money instead of LYING to them and forcing them to let their Geek Squad mess with it.
Bloomfield Hills, Michigan
This report was posted on Ripoff Report on 03/25/2006 05:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-Geek-Squad/Madison-Heights-Michigan/Best-Buy-Geek-Squad-Rip-off-on-Recovery-CD-Madison-Heights-Michigan-183182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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