- Report: #902658
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy/ Geek Squad
Best Buy/ Geek SquadUS 19 in Spring Hill Fl Spring Hill, Florida United States of America
Best Buy/ Geek Squad Destroyed a $2,500.00 Dell laptop Spring Hill, Florida
*REBUTTAL Owner of company: PC Backup
*Consumer Comment: it at it again
*Consumer Comment: Backup on Team Rebutt
*Consumer Comment: Not sure
*Consumer Comment: Correction for Brian
*Consumer Comment: Correction for Coast
*Consumer Comment: Question
*Consumer Comment: Question
*Consumer Comment: A different option
*Consumer Suggestion: Welcome To The Bleak Squad
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We contacted one of their techs and he told us that they could get all her information back, but it was very costly. Since then we had three people contact us and they will not do anything. The last person I talked to said he would have someone higher than him call me last week (6/19/12) Today is 6/25/12 and still NO call. They gave me a cheap laptop and said for me to take it or leave it. I told the last person I will gladly give it back just as soon as you get all the information you stole from my daughters laptop. She had over 1.000 pictures of her son with all the Monster Truck Drivers for the last three years. Besides all her personal information.
Best Buy doesn't care about what they do to peoples property. All I want is what they lost in my daughters laptop I don't care if it does cost $1.000.00 "If you work on peoples products you should make up back up Disc to make sure this doesn't happen and if it does then you should pay the price to get it back! or Better still GET OUT of the Business"
The old saying is "BUYER BEWARE" People stay away from Best Buy and the Geek Squad! Now my daughter has a $2,500.00 Dell Laptop paper weight
This report was posted on Ripoff Report on 06/25/2012 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-Geek-Squad/Spring-Hill-Florida-34608/Best-Buy-Geek-Squad-Destroyed-a-250000-Dell-laptop-Spring-Hill-Florida-902658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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