- Report: #1130730
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy Mobile
Best Buy Mobile259 Towne Center Cir M06a Sanford, Florida USA
Best Buy Mobile missinformed about insurance coverage Sanford Florida
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I purchased a cell phone in Oct. 2013 and was asked if I wanted the Best Buy Geek Squad insurance. I said yes, neve was inforumed that the coverage. Only to get rammed with a $150 deductable on the phone to have it serviced. Never once was I told there was such a fee and the manager is completely rude and unprofessional. Best Buy management would rather loss a customer and get a bad report that fix a mess up and make things right. That is just crazy and poor business.
This report was posted on Ripoff Report on 03/14/2014 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-Mobile/Sanford-Florida-32771/Best-Buy-Mobile-missinformed-about-insurance-coverage-Sanford-Florida-1130730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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