- Report: #700029
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy and Rooms-to-Go
Best Buy and Rooms-to-Go707 NW Loop 410, San Antonio, TX 78216 New Braunfels, Texas United States of America
Best Buy and Rooms-to-Go Rooms to go has been advertising if you buy a room to go that Best buy will give you a 50" Panasonic SKU: 9887422 . and a 50" Samsung SKU: 978725 for a back up in case the other is out. Suprise they d The old Bait and switch trick! Meaning this model is out of stock but for a couple of $100 you can upgrade New Braunfels, Texas
We waited for our furniture to be delivered and followed the instructions set up by Rooms to Go. When we went to get the television on the 5th day they are sold out and will not be getting them back in. They are out of stock with no more stock to deliver. The sales person showed us a larger television with about a $250 diverance and said if you want to pay the difference you may and take home this other better tv. NO way I am not paying a dime for what I should be given as a advertisement that was and is published on TV, Newspaper and radio.
I contacted both stores but they just passed the buck. I will make sure I get my TV I will call them everyday. For those of you that have had this problem you need to speak up and call also. This is a bait and switch trick to get you into Best Buy to purchase more than that tv.
This report was posted on Ripoff Report on 02/25/2011 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy-and-Rooms-to-Go/New-Braunfels-Texas-78132/Best-Buy-and-Rooms-to-Go-Rooms-to-go-has-been-advertising-if-you-buy-a-room-to-go-that-Bes-700029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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