- Report: #1017546
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy
Best Buy737 Northcrest Shopping Ctr Fort Wayne, Indiana United States of America
Best Buy Does not honor extended warranty Fort Wayne, Indiana
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Now there are people all over the country fixing a graphics chip in this computer that is causing this exact problem for money. Naturally I did not bother to renew my extended service contract since they refused to honor it and treated me like I was just lying to get a new computer. I sent it off to someone to fix it for two hundred dollars-this guy practically makes his living fixing DV9000's and similar laptops by fixing this very graphics card problem. Best Buy was insolent or ignorant to this for some reason. Actually a sales person told me my extended service contract would pay to give me a new computer if I threw it down the stairs but despite that they refused to believe me when I told them it was shutting off on me! I could not bring myself to do what he said-perhaps I am too honest but the point is why would I lie here if I could have done that to get a new computer? I am not the kind of person that resorts to dishonesty and I won't be like that; that is not the way I do things.
This report was posted on Ripoff Report on 02/20/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/-Fort-Wayne-Indiana-46805/Best-Buy-Does-not-honor-extended-warranty-Fort-Wayne-Indiana-1017546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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