- Report: #671811
Complaint Review: Best Buy
| Best Buy Atascocita Texas
Atascocita, Texas United States of America |
|
Best Buy Identity fraud risk when making a purchase with a credit card. Atascocita, Texas
*Consumer Comment: Should mention...Discover Card...
*Consumer Comment: That's a good point...
*Consumer Suggestion: Easy solution! Don't shop at Best Buy! problem solved!
*Consumer Comment: All they are required to do..
*Consumer Comment: Wait a minute
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This report was posted on Ripoff Report on 12/15/2010 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/Atascocita-Texas-/Best-Buy-Identity-fraud-risk-when-making-a-purchase-with-a-credit-card-Atascocita-Texas-671811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Should mention...Discover Card...
AUTHOR: Ronny g - (USA)
SUBMITTED: Sunday, December 19, 2010
...if you pay via Discover Card..the register will prompt the employee to enter the CID #...and with Discover that is on the back of the card. Other then that, there is no reason they should have asked to see the back of the card...and NEVER EVER is there any reason they should be writing anything down.
#2 Consumer Comment
That's a good point...
AUTHOR: Edgeman - (U.S.A.)
SUBMITTED: Thursday, December 16, 2010
Simply walk out.
If a business has unreasonable expectations from their customers then they should absolutely go somewhere else. There are plenty of other retailers out there that would love to have your business.
The part about the cashier writing down information is worrisome.
#3 Consumer Suggestion
Easy solution! Don't shop at Best Buy! problem solved!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Thursday, December 16, 2010
It is always your choice as a consumer to just say no.
You could have refused to show the additional info and just left your merchandise on the counter.
Nobody forced you to shop at Best Buy.
Write a letter to Best Buy Corporate and let them know you will not be shopping there anymore, and from now on Wal-Mart will get all of your business!
The CONSUMER has the ultimate power in every situation.
Take your money somewhere else.
I see Best Buy going the same direction as Circuit City. Best Buy should hire some grown adults as managers instead of all of those kids who know nothing.
#4 Consumer Comment
All they are required to do..
AUTHOR: Ronny g - (USA)
SUBMITTED: Thursday, December 16, 2010
There is no prompt to ask to see the back of the card, and unless the requirements differ state to state that I am unaware of.
Since Best Buy has thousands of customers a day using credit cards in the stores at over a thousand locations nationwide, especially this time of year, there should be no problem finding other similar reports if this is widespread..or even if some rouge employee and manager are doing this on any kind of a regular basis for the purpose of identity theft. If any company has to be extremely careful with privacy policy ethics..it is Best Buy..this is a SERIOUS charge.
Are there any other reports of this happening?
The statement that needs to be a concern to you is this.
Furthermore, the checker was writing information down while processing the transaction.
- I don't know if you are accusing the clerk of Identity Theft. But if you are you need to immediately file a police report giving them all of this information. You also need to contact your credit card company to report this. Even if you aren't accusing them of Identity Theft you should do this because it sure sounds like something is not quite right.
This is a lie. Best Buy is requiring customers to take unnecessary risks and invading privacy. It would be different if this were "on line", but when present, it is wrong. Furthermore, they should not allow checkers to write info down while processing orders.
- If what you are saying is 100% true, I don't think this is a Best Buy policy. Instead it sounds like it may be rouge employee(s) trying to make a better Christmas for themselves.

