• Report: #366194

Complaint Review: Best Buy

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  • Submitted: Sat, August 23, 2008
  • Updated: Tue, December 22, 2009

  • Reported By:Hudson Florida
Best Buy
9409 US 19 S St#601 Port Richey, Florida U.S.A.

Best Buy Nothing Like Americas Top Retail Chain Discriminating Against A DISABLED COMBAT VETERAN Port Richey Florida

*Consumer Comment: Its happened to me also

*UPDATE EX-employee responds: Not the first time in Tampa

*Consumer Comment: I look forward to reading it in the newspaper

*UPDATE EX-employee responds: To be honest

*Consumer Comment: Nunya is STUPID

*Consumer Suggestion: Agree with the other

*Consumer Suggestion: Agree with the other

*Consumer Suggestion: Agree with the other

*Consumer Suggestion: Agree with the other

*Consumer Comment: You must be able to do the job to keep the job

*Consumer Comment: A lot of people like to talk about things they don't know.

*UPDATE Employee: Making the Marine Corps look bad!

*Consumer Comment: Franco, I feel bad for ya.

*Consumer Comment: Its life and it happens- move on

*Consumer Comment: You seem to feel you have a case...

*Author of original report: Everyone Seems To Have An Answer...

*Author of original report: Best Buy Inc. , Port Richey, FL

*UPDATE Employee: As a DI/CAR-fi sup..

*Consumer Comment: Get over it.

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Well hello everyone, and thank you for taking the time read what I have written about this corporation. My name is Franco, I'll leave it at that, and I am a former employee of Best Buy. I am also a disabled combat veteran, I served with the United States Marine Corps for 4 years and did my time overseas, in and out of combat **Served in Iraq as part of Task Force Tarawa / RCT I & RCT II** As it is right now, I have several major issues with my lower back due to the extreme wear and tear on it from my service to the country.

I was hired in April of 2006, Best Buy hired me also knowing my disabilities and what I am able to do and what I am unable to do. No biggie, they put me into the position that I wanted within the store, which was an Autotech aka Car Electronics Installation Specialist. Well after 6 months I proved myself worthy of my job and pay and was promoted to Senior/Supervisor of the install bay. Then this past March I was promoted to Car Electronics & Digital Imaging Supervisor, so now I was no longer in the install bay, I was now in the store, no biggie either.

Well first and foremost, I'll list my medical issues with my back, outside of that I'd rather not disclose the rest of my information. I am 25 years old, I have Lumbar Degenerative Disc Disease and the affected discs are L2 thru L5, one herniated disc, two bulging discs, two torn discs, syatica and nerve damage to my lower back and legs. Therefore heavy lifting or prolonged standing can take a toll on my back, and for those of you that have syatica or know someone with it, you know firsthand it is not a good thing and there are days where you cannot get out of bed without wanting to collapse and curl up in the fetal position, if not then I guess mine is just that bad or you are one tough cookie.

Well when everything started happening, one in particular manager Ramez Guirguis whom is or I should say was the CEM (Customer Experience Manager) started to come down on me for having to leave early or not being able to come in for certain shifts due to my back problems, I would even take out the dirty work for his ungrateful butt and I would call around to my other employees and find someone to cover my shift for me, no harm no foul.

Well he proceeded to write me up on more than one occasion because I was missing days of work, when I argued his statement; he came back at me again. So when I confronted him that it sounded like he/they were trying to fire me due to my disability, the other manager in the room looked at him and shook his head as to say..."Ummm, no that's quite illegal". So I asked Ramez what did he want me to do, did he want me to sign my resignation papers or something?? And his exact wording was, 'Franco, it would be in your best interest to sign your resignation papers at this time...do you wish to do so??' And I laughed at him and told him he was going to have a harder time than that to get rid of me.

Roughly a week after I confronted the managers about trying to fire me due to a disability all of the sudden write-ups started to flow to me...writing me up for heinous things, the store wasn't hitting budget month-to-date as a whole, no biggie, the economy has been struggling...well for some reason I was the only Supervisor feeling the paper trail of it. Then once I started to combat that aspect, they continued to harass me and write me up to build the paper trail bigger and bigger.

Then finally they took my only full timer I had between both departments and moved her to a different department w/o my consent or hers, therefore causing me to fall face first and opening the 'administrative' door for them to start working on my termination. Mind you, they cut all of my employees hours saying that we didn't have the labor for it, leaving me to cover two departments for 8-9 hours alone, and still manage to take my mandatory 30 minute lunch which they were infamous for calling you in and tell you to punch back in early and help out, yet the managers would sit unbothered on their hour or longer lunch breaks.

Well needless to say, they did finally get enough paper trail on me to fire me because I didn't feel it was necessary for them to know absolutely everything about me and my personal life outside of Best Buy, they obviously felt different about my thought process and my personal life and fired me after they let me work a whole shift on Saturday, August 16th and escorted me out of the building.

So because they've decided to 'do me dirty', I have decided to do them dirty right back. And what better way than the World Wide Web, local newspapers, local news channels, and I will be contacting the Florida State Representative: The Honorable Marco Rubio (email: speaker@myfloridahouse.gov), The Florida State Senator: Senator

Ken Pruitt (email: pruitt.ken.web@ flsenate.gov), also the director of Florida Veterans Affairs: Mr. LeRoy Collins Jr. (((Redacted))) Florida Governor: Charlie Christ: Executive Office of the Governor Switchboard: (((Redacted))) Also feel free to contact them as well to show your concern and/or hatred for Best Buy also. Or if you wish to contact corporate offices instead of contacting the "Best Buy HR Hotline" this is their number: 612-291-1000, actually here's the President Brian Dunn's business homepage if you'd like to read about him also, (i.e. his other companies that he has his corporate hand in, his annual compensation, quite a bit of stuff, all on the internet for you to see! (((Redacted)))

So while I have your attention this long, might I go ahead and add in the other stuff that doesn't exactly pertain to me in general, but it is affecting the employees and the customers of at least this local Best Buy if not nationally.

You will be seeing quite a few different names being mentioned in this, so let me go ahead and give you a legend to make this a little bit easier.

Guilty Parties:
Best Buy Store #885 Port Richey, FL
District Manager for Dist. #27 & #77 - David Himes
District HR Manager for Dist. #27 & #77 - Cynthia Turner
General Manager - Lacey Smith
Customer Experience Manager - Wayne Saladino
Admin/Operations Manager - Ramez Guirguis
Services Manager - Bob Jost
Appliances Supervisor - Daun Barrick
Sales Operator / Customer Assistant Supervisor - Cameron Anschutz

Affected Parties:
Kerri - My associate / now roommate
Dave - My disabled associate
John - Former employee also let go for false reasons

So w/o further adieu...here is the events that are happening right under our noses and no one is taking action against them, well I am and hopefully you will to. Now I do not have set in stone dates for absolutely everything but please bear with me please.

1 - Ok well we all know that dating in the work place is not allowed, well why is it ok for Ramez to be dating another supervisor now manager named Liz, at his old location and everyone knew about it but did nothing about it...odd...

2 - On that same note, why was it ok for Lacey (GM) and Daun (Sr. Supervisor) to be hanging out with me outside of work at the St.Pete beach/pier and also in the Salvador Dali museum when I was only a full-time associate in the install bay??

3 - Because our store is/was connected to the local mall, we had two different entrances...one in the front and one in the back of the store, well one day our sewage system was backed up and started to flood the sales floor, it flooded so bad that we actually had a customer slip and fall into raw sewage during BUSINESS HOURS and our GM didn't close the store and DID NOT acknowledge the customer that slipped and fell in raw sewage and let her think that she slipped and fell in dirty/rusty water, mind you...it was only 1:30 - 2:00 in the afternoon. So business continued till the standard closing time of 9:00p and the mess was not cleaned up till the next afternoon, yet again during normal business hours. A call was placed to H.R. regarding it right after the customer slipped and fell by an anonymous employee from the Media department. (Yes I know exactly who it was because he was on hold with HR as he was telling me what he was doing).

4 - Also, so my roommate Kerri went into work one day and Daun came up to her and confronted her about the most recent credit applications to our apartment complex, furniture stores etc. etc., but wait a minute??! Daun isn't a manager, or a hiring & training coordinator, why was she looking at Kerri's personal information / credit information?? I guess she must have been using our GM's employee numbers possibly...but wait, isn't that considered invasion of privacy and is punishable by local/state law and should be immediate termination at the workplace? Weird, you'd almost think that Lacey and Daun were in it together...oh, and that's right, employees aren't allowed to have each other's login information for tender transactions or employee toolkit aka ETK as BBY puts it, which also is instant termination.

5 - So our GM Lacey Smith was put in charge of accepting applications for our newest local store coming up soon in Spring Hill, FL. It's rather odd that Lacey was only accepting FEMALE applications and making sure that the person who was in charge of them being reviewed at District or Regional was getting them and not anything else. What makes it even more interesting, is that Lacey was trying to get her girlfriend, who DOES NOT EVEN WORK FOR BEST BUY A MANAGEMENT POSITION IN SPRING HILL, wait, that would almost make it an 'UN'Equal Employment Opportunity, and I know that is against the law...tisk tisk

6 - When I was confronted by Ramez one day in our EDR (Employee Development Room), he asked me personal / sexual questions pertaining to another associate in the store, Kerri. Things like, 'You know Franco, you don't have to be dating to do anything with another person right?? 'I won't go into detail what I said to him and the other manager....but I'm almost positive what I do outside of Best Buy is absolutely none of their business.

7 - The day after I was fired from that location, Wayne Saladino pulled my roommate Kerri into the warehouse where there were several employees back there doing their jobs n whatnot. He then proceeded to ask her in front of everyone, the same questions as listed above that Ramez asked me...hmmm, something's not right with that either?!?! Especially in the middle of the warehouse with other employees standing on the side working 'pretending' not to hear what was going on or being said.

8 - Dave is/was one of my Digital Imagine employees, he was a fantastic worker, did everything I asked of him during his daily tasks no questions asked. Well Dave played varsity football at one of the local high schools, he was playing with his buddies one day out in front of his house and an accident happened leaving him paralyzed on half of his body. So he only has one good arm and one ok leg that is still in a brace so he can get around. Well Ramez constantly harass him telling him to carry an employee binder at all times while he is working, to make sure that he is walking the store at all times contacting all customers knowing very well that Dave is handicapped. It has happened on many occasions where Ramez and Daun would team up on Dave if I was not working and harass him and over work him to the point where he still has a ridiculous list left at the end of the day therefore opening the door to write him up and take action against him. Well the most recent event happened a couple days ago, Dave was helping a couple customers in the computer department and the customer asked Dave a question he didn't know, so he went looking for a computer associate, couldn't find one and got yanked by another customer to assist them. In the process Dave got flooded with customers in the department pretty much forcing him to leave the other customers he was trying to help. When he was finally freed up to go help the original customers again Ramez pulled him aside and proceeded to insult him and belittle him in front of the customers and other associates on the sales floor and tells Dave that he is writing him up for his actions because he is 'Getting tired of it"...heres the irony, Ramez has been in and out of a wheelchair for the past couple months due to his own pure stupidity...does he find the wheelchair liberating and gives him the 'Do anything I want and get away with it' mentality?? I don't think so Ramez...try again.....

9 - On two different occasions, I've actually seen Daun driving past my old apartment at day and night to see if I was there doing what I told work I had to do on my days off to come, pack up all my belongings because my lease was up. So Kerri helps me get an apartment because I have horrid credit and next to no money but I have renters history...so she forks out the cash and her name to help me get a nice place for me and my dog, whom is my life. Well I/we were able to get me into a nice gated community, funny thing is, Daun doesn't live here, she lives in Clearwater...but for some reason she was driving past my apartment to see what cars were in front of my complex...not too smart either Daun, you've had me drive your car on more than one occasion, one of which you were too drunk to drive because you drank too much at the St.Pete Pier after the Salvador Dali museum...but, lemme guess, that wasn't you right??

10 - Cameron had a very pretty girlfriend who was also an employee at Best Buy...odd there goes that whole internal relationship thing again that management knew about but did nothing...odd...well Dave and Cameron's girlfriend were friends previous to Cam and her dating. Well Dave ran into her at the local bar/club and they started hanging out with each other and all their friends. The next day Cameron came up to Dave (The same Dave that is handicapped!!) and got in Daves face and told him if he ever talks to his girlfriend again he will: 'Drag his gimp a*s outside and beat the **** out of him'....yet again, management was notified and did absolutely nothing about it. But when Cameron found out that I knew about it he came up to me and tried to talk his way out of it...didn't work either Cam...sorry and better luck next time :(

11 - In March, my back went out on me completely leaving me pretty much helpless for three weeks, I had to have my mom and friends come by periodically to make sure I was alright since I was unable to do much of anything. When I was able to get around finally with my back brace and electro-stim unit on my back, I was told by managers that something needed to happen, because if nothing happened as far as me getting better, I was going to have to relinquish my title and my position/pay and give it to someone more fit for the job due to my back problems. But what kind of makes that interesting, in their own new employee training booklet, it blatantly says that we will NOT discriminate an employee due to their disability, I could've swore they were trying though....hmmm

12 - Shortly after I got hired at that location a gentleman by the name of John O. was hired on as a sales associate in the car electronics department. Well John was an underground music artist, so of course he had tattoos and such, no big deal, none of them were offensive whatsoever. They were things like flames, and masks of sort, his close friends' names that have died or passed etc. etc. Well Lacey made it a point to tell John that he needs to have his tattoos covered at all times, ironically enough SHE has a tattoo exposed on her wrist, and she also has more than one or two earrings per ear, but she told John any employee in the store is only allowed one per ear...hmm. Oh and you're not allowed to have facial piercings either while you're working, but yet she conducts business as a GM with her labret piercing in at all times, I started to notice that John started wearing long sleeve BBY shirts just to keep the heat off of him from Lacey about his tattoos, Lacey didn't change anything about her physical appearance or her work attire. But then I started to notice female associates with their nose rings/studs, labret studs, septum piercings (middle of the nose) and they were not being harassed about them from Lacey or any manager. So I told John about it, and John brought it up to Lacey and made very valid points, funny enough they fired him roughly 2 weeks later....quite odd considering he was an amazing employee of the store and had ZERO complaints about him to management or anything, just there one day, and gone the next.

13 - As a technician in the store you don't get the usual reviews for pay and what not, you get different ones, you'll get a yearly review w/a raise and also a technician's review w/o raise. I was promoted to supervisor late February and made official on March 1. But for some reason Best Buy didn't give me a yearly review, or a yearly technician review OR MY SUPERVISORS REVIEW THAT HAPPENED A FEW MONTHS AFTER I WAS PROMOTED. But its kind of funny when I told all the managers about it, the only one to say anything was Lacey and she told me that: "We'll see what happens, no promises or anything, but we'll see if you can't get a pay appraisal after six months with back pay, cool???" and walked away from me...heres the kicker, my six month mark would have been September 1st....hmmmm, coincidence??? Na...never...

14 - Best Buy always proclaims how they love to be evolved in the community, that they're customer driven, and they base all of their products and services off of what the customer wants so they have that great public persona. Well, in Best Buy we have things that are called ERG's...Employee Resource Groups. They're normally things like Asian Employee groups, or African-American Employee groups, or Hispanic Heritage groups, or PRIDE which is on behalf of the gay and l*****n community, or WOLF (Women of Leadership Forum) no biggie, I respect that, it's only right. But when I asked management about helping me and assisting me in forming a Disabled Veterans Group or a Veterans Group as a whole, I was told that it was not beneficial to the store or its employees, yet there were at least 6 military veterans in our store alone. Soooo, how would that not be beneficial to our employees is beyond me...but hey, who am I?? Just a consumer now, or as management likes to put it, and I quote...they "Promoted me to customer".

Noooo Best Buy, you didn't promote me to customer, but you just added a big can of kerosene to the already existing fire that has been burning since I saw the new management team come in and take over our store from the Clearwater location. All of these events are true and I have the people that were the affected parties writing statements with contact information and I will be faxing them to corporate on Monday as well as this posting :)

Here's the absolute kicker in it all though...people HAVE TRIED contacting HR to let them know about everything, but Best Buy and their fantastic HR department just seem to let things fall to the wayside. You would almost think that both Lacey and Cynthia are members of the PRIDE group and both have high 'rankings' within the group, and all HR complaints and issues have to go through Cynthia Turner at the District Office in Tampa before anything can happen. So I guess it all makes sense why we never saw any affect of what was being told to HR about certain supervisors and managers of the store. So as if anyone needed anymore fuel to dislike Best Buy, this should be more than an ample amount of info for ya to consume and pass on ;)

To any Best Buy employee that wishes to come on here and challenge me in anything I said, you're more than welcome to. Let me just throw out there that my roommate still has her new employee training guide from September 2007 and we've already scoured the book front to back to see if it's true what our managers have said to us, written us up for etc. etc. and its kind of odd that you don't see anything they talked about inside of it, and I guess it doesn't help the situation any when my roommate is in Business Law and we already went through all of her law books and all the legal documents necessary that pertain to disability and unfair treatment in the workplace due to disability/disabilities, but thanks for trying ;)


Everyone thank you for your time, and any and all action that you may take into your own hands regarding this issue.


Semper Fi,
Franco
Hudson, FL

XxChino13xX
Hudson, Florida
U.S.A.

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This report was posted on Ripoff Report on 08/23/2008 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/Port-Richey-Florida-34668/Best-Buy-Nothing-Like-Americas-Top-Retail-Chain-Discriminating-Against-A-DISABLED-COMBAT-V-366194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Its happened to me also

AUTHOR: Jocko - (U.S.A.)

This happened to me also in Mississippi, I took Best Buy to court and won; I am driving a new Mustang thanks to the practices of this company. I am also a Disabled Vet who served in the Gulf war and Best Buy could not deal with all the Rx appointments. Long story short there are ways to win my brother. I am unsure what you have done so far but it is a win able but difficult battle.

Thank you for your service to our country,

Jocko
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#2 UPDATE EX-employee responds

Not the first time in Tampa

AUTHOR: Artos - (United States of America)

Hey Franco,

I Had the same exact issue happen to me..I had Dr's notes and releases One GM was very understanding and it worked out fine as I waited for surgery. Shortly before my They replaced the GM with another and that GM took me off the schedule becaue of my disability just prior to my back surgery. The same restrictions which had been agreed to and allowed all of a sudden were not acceptable.. I argued with them concerning it as I was trying to work a partial schedule as a full timer with LongTerm disability.. I understand the pain you were talking about!!! Long story short I got a lawyer and did what I had to. From that point on I was left alone to do my job as they were using every other reason in the world to fire me prior which I had very few write ups hence the reason I got the Lawyer as I was getting them or being taken off the schedule all together..It is not the first time this has happen in the Tampa Market..you have a fight to do something about it I would if I was you..So they cannot do it to others!!

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#3 Consumer Comment

I look forward to reading it in the newspaper

AUTHOR: Kma - (U.S.A.)

As you said before, you were reporting it to the papers and all, I look forward to reading it. I do believe they did you wrong.

As everyone keeps saying "you cant do the job, get over it" obviously if he wasn't qualified for the job he wouldn't have been promoted several times! Did you miss that part? And did you also miss the part where they harassed him and flooded him with unreasonable write ups? It's just their way of getting him, I've seen it happen a hundred times. People get connections, and if someone who has a connection doesn't like you, then they make sure you have no chance.
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#4 UPDATE EX-employee responds

To be honest

AUTHOR: Ashley - (U.S.A.)

I'm a past employee of a Best Buy in another state. Sometimes the management is not amazing. But that's going to happen pretty much everywhere you work.

The fact that you were let go is because you weren't there enough to be in the position you were in. A supervisor position is a lot of work, especially Wireless/DI/Mobile, at least it was in the store that I was in. (This was the department I primarily worked in before becoming a Sales Operator). People assume that the department can be handled by the techs in the install bay, and that 1 employee and a supervisor is enough for Wireless/DI. It's stressful. Its a lot of work. You're on your feet helping customers a good majority of the time. If you can't do that, maybe you shouldn't have accepted the promotion. Or after finding out that you weren't able to fulfill the duties, stepped back to just a tech position or somewhere else in the store that you knew you could handle.

The thing people tend to overlook is that they promoted you in the first place. They wouldn't have done that if they didn't feel you were a good employee. Why would a manager want to get rid of a good employee? They wouldn't unless there were extenuating circumstances. If you would have still been there every day, not having to leave, not having to take time off in excess, they likely wouldn't have said a word to you. That's why it seems more like they wanted to let you go because you couldn't perform the duties the job requires of you.

The other bad practices you listed, while I think they should definetly be reported and taken care of, don't have anything to do with your issue of being let go.
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#5 Consumer Comment

Nunya is STUPID

AUTHOR: Nurdreamz0 - (U.S.A.)

Nunya it doesn't matter that Franco is disabled or he served in the military, the point is that the hiring manager gave him a chance and evedently he was doing something RIGHT or he wouldn't have been PROMOTED, I think Franco should get a lawyer and SUE the s**t out of Best Buy, it's not fair when people attempt to the the right thing you have stupid a*s people holding you back or making it very hard for a person to do their job, I can say Nunya has to be a low-life person with no ambition who collects foodstamps and welfare because he/ she is too stupid to try and advance in life. I prey you do not have to deal with a disability, and are not discriminated against in some way or fashion but even if you are, you'r probably to d**n stupid to recognize it. It's just sad how people can treat other people so bad and think it's ok, GOD bless you Nunya, and Franco don't give up and thank you for serving your country because it is a choice few of us make, I truely thank you from the bottom of my heart......
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#6 Consumer Suggestion

Agree with the other

AUTHOR: Ashley - (U.S.A.)

I'm going to have to agree with the others here. You should not receive preferential treatment at a job because of your disability. If you are disabled, you need to find a job that you can do with the disability.

As for the preferential treatment of combat veterans in hiring, those laws apply to civil service and government jobs. A private employer cannot discriminate again you, but they don't have to give you preferential treatment.

Here is where you made your mistake:
If you were hurt so bad you couldn't work, you needed to go see a doctor on those days you were in pain. If you had paperwork from a doctor to turn in with your absences you could claim FMLA and be protected. Since you didn't do that, its just an absence to the employer.
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#7 Consumer Suggestion

Agree with the other

AUTHOR: Ashley - (U.S.A.)

I'm going to have to agree with the others here. You should not receive preferential treatment at a job because of your disability. If you are disabled, you need to find a job that you can do with the disability.

As for the preferential treatment of combat veterans in hiring, those laws apply to civil service and government jobs. A private employer cannot discriminate again you, but they don't have to give you preferential treatment.

Here is where you made your mistake:
If you were hurt so bad you couldn't work, you needed to go see a doctor on those days you were in pain. If you had paperwork from a doctor to turn in with your absences you could claim FMLA and be protected. Since you didn't do that, its just an absence to the employer.
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#8 Consumer Suggestion

Agree with the other

AUTHOR: Ashley - (U.S.A.)

I'm going to have to agree with the others here. You should not receive preferential treatment at a job because of your disability. If you are disabled, you need to find a job that you can do with the disability.

As for the preferential treatment of combat veterans in hiring, those laws apply to civil service and government jobs. A private employer cannot discriminate again you, but they don't have to give you preferential treatment.

Here is where you made your mistake:
If you were hurt so bad you couldn't work, you needed to go see a doctor on those days you were in pain. If you had paperwork from a doctor to turn in with your absences you could claim FMLA and be protected. Since you didn't do that, its just an absence to the employer.
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#9 Consumer Suggestion

Agree with the other

AUTHOR: Ashley - (U.S.A.)

I'm going to have to agree with the others here. You should not receive preferential treatment at a job because of your disability. If you are disabled, you need to find a job that you can do with the disability.

As for the preferential treatment of combat veterans in hiring, those laws apply to civil service and government jobs. A private employer cannot discriminate again you, but they don't have to give you preferential treatment.

Here is where you made your mistake:
If you were hurt so bad you couldn't work, you needed to go see a doctor on those days you were in pain. If you had paperwork from a doctor to turn in with your absences you could claim FMLA and be protected. Since you didn't do that, its just an absence to the employer.
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#10 Consumer Comment

You must be able to do the job to keep the job

AUTHOR: Mike - (U.S.A.)

Being a veteran plus $2.00 will buy you a cup of coffee at Starbucks. Being disabled means that you should not be discriminated against & anyone disabled that CAN do the job SATISFACTORILY can not be discriminated against. You agreed to take on the responsibilities to do the job as completely in spite of your infirmities & the company agreed to give you a shot at it in spite of your infirmities. You could not keep up with the physical demands of the job. That you are disabled & that you tried your best doesn't change the fact that your best wasn't good enough to get the job done that you were hired to do. If you hadn't have been disabled, you would have most likely been fired a lot sooner if you couldn't measure up, but you were given preferential treatment because of your infirmity.
Florida is a state where either employee, or employer can terminate the employment agreement at will, without notice, & without reason at any time. They drag it out with people like yourself because your infirmities create a legal situation where they need to give you special kid glove (wipe your butt) treatment.
So you are a combat veteran? Is that a pass to whatever you want from now on in life? You still have to cut the mustard, you still have to make the grade, you still have to do the job to keep the job.
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#11 Consumer Comment

A lot of people like to talk about things they don't know.

AUTHOR: Consumer 82 - (U.S.A.)

I just have a lot of general comments to the people posting back to Franco's report. I'm just a consumer reading this, keep in mind.

I want to start with Mr. Joshua Clark. Your store supported you when you served in the Marines, that is great not many places do. But again that was YOUR STORE, not Franco's store. Two completely different management staffs, in two different areas! Take this into consideration, please. This man is trying to let people know about the bad business practices about this PARTICULAR STORE, not the entire corporation. Also Mr. Clark you very much contradicted yourself, about being an auto tech also, and having a bad back. You blatantly admitted that you have a bad back, and find it very difficult moving around. Also take into consideration PAIN TOLERANCE, I don't know if you heard about that before Mr. Clark, but various people have various levels. Questioning another Marine's disability is very shameful, you are supposed to be this man's brother, supporting him through anything, you are Marines for life. So you sir are a disgrace, as an AVID supporter of the military, as well as I have many family members who have served this country, I do find you sir disgraceful for not standing up for your fellow Marine. He is not attacking your store, he is letting people know about HIS STORE, I honestly cannot emphasize that part enough. And actually Mr. Clark, I do believe that every Veteran deserves things handed to them. You guys did a huge favor to myself, my family, and this country - a company treating this man like this is disgraceful, especially when he was hired with a known back disability, and was aware as a back problem it could get worse. Does no one read this entire post? Also Mr. Clark did you not read when he had mentioned he, his friend were asked personal sexual questions about a relationship, one was in front of other employees in the warehouse, and that isn't personal information being thrown out there in front of others. Mr. Clark by your lack of common sense in your post you are making you and your Best Buy look bad by not supporting a fellow brother.


This site is supposed to tell about companies who are ripping people off, and having unfair business practices. Yet as soon as someone writes about a company, people find one thing to say, it discredits it, or that's not true; because that doesn't happen at their store, or they have never heard of that. Honestly, unless you were there, at his store, the managers, or people involved don't argue back, you just look idiotic. You don't know how bad this man's back had gotten, or what the conditions became. This man is just doing what the site is here for, talking about ONE STORES' BAD BUSINESS PRACTICES.


Avid Electronics Consumer
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#12 UPDATE Employee

Making the Marine Corps look bad!

AUTHOR: Jclark0331 - (U.S.A.)

So it is obvious from your post that you have a bad attitude about things. Maybe this is a reason why your storelet you go. I work for Best Buy and was also in the Marine Corps for 8 years. Best Buy was 10 percent behind me while I served in the Marines. While I was in Iraq Best Buy would sen my family gift cards to let them know that they were thinking about them while I was away. Best Buy is an outstanding company to work for.

As for you Mr. Disabled Vet. I don't think you have any right to complain. First off, I am an autotech senior first class certified installer also. If your back is as bad as you say it is then there is no way you could install. I also have a bad back and there are days that I can barely move around at all from bending over in a car working on alarms, or crouched over a dash hardwiring a radio in a car. My back isn't even as bad as you say yours is. So I really am wordering how disabled you are. Stop throwing it around like someone owes you something. They don't. We volunteered to serve our country. Nobody made us, so therefore nobody owes you. You are making the Marine Corps look bad by doing so.

As for Best Buy letting you go, good for them. Looks like they made the right choice. Especially how you just threw everyones personal information out in the open, but you felt you didn't really want to share yours. As for Best Buy firing you for being a disabled vet, unless they have come out and said, "hey we are firing you because you are disabled", they have not done anything wrong.

In the end it really comes down to 3 things, Get over it, Grow up, Move on!

Semper Fi,
Joshua Clark
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#13 Consumer Comment

Franco, I feel bad for ya.

AUTHOR: Andy - (U.S.A.)

It's truly a shame that a veteran like yourself sacrifices his health for our country. Ignore all the mean spirited comments towards you. What must be difficult is finding a job that fits your circumstances and limitations. That being said, Best Buy seems like it was a "poor fit" for your situation. Unfortunately, excessive abscenses are a valid reason to fire someone, even disabled veterans.

I should also mention that it was unnecessary to make personal attacks against your former managers and co-workers. You lost me there, because you were simply being vindictive and spiteful. The things you mentioned had no bearing on your job situation.
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#14 Consumer Comment

Its life and it happens- move on

AUTHOR: Dp - (U.S.A.)

I understand your frustration, really I do. But you need to think to yourself if you were on the flipside of things. If you had an employee, would you allow them to take off more time than others and get away with it simply because they have a disability. I wouldnt. I am soft person, my son has disabilities, but the realization is, if you cant fully do what is expected of you, the job is not for you. You need to find one that can meet your expectations as well as there. I dont think accomodations need to be made for everyone. When I was pregnant, I still had to sit in a chair 8 hours a day and lift heavy things when needed because that is the job I had. Wasnt comfortable but I did it.

Just move on with life and stop dwelling over what you cant do and perfect what you can.
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#15 Consumer Comment

You seem to feel you have a case...

AUTHOR: Vimot - (U.S.A.)

Take it to court. It amazes me how many people will plead their "open and shut" case against companies on this forum, yet if it really is that "open and shut" why are you not telling us about how well your case is going against them in court? All of what you have written will do nothing to help you other than getting it off your chest. Having others write sympathetic responses is going to help you how? Case dismissed. On a side note you described your extensive and rather painful sounding injuries in detail (I have suffered from sciatica for several years and it can be brutal) which makes me question how you could've been an installer. The pain of sciatica alone would prevent you from getting into the positions needed to complete an install. That part of your story alone discredited everything else for me. Sorry. Case dismissed again.
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#16 Author of original report

Everyone Seems To Have An Answer...

AUTHOR: XxChino13xX - (U.S.A.)

FROM ACROSS THE COUNTRY...go kill myself?? thats brilliant, you must be a A+ upstanding citizen that probably supports Michael Vick in his pit bull fighting, you're a piece of work, you are equivalent to that of a traitor to the country, go hang YOURSELF with a constantine wire noose, but make sure there is a slipknot in it so when you fall at first, you snap your neck then you'll bleed out. And I love how the only thing you can say about the complaint is that "I said I was in the military like 50 times', maybe you're new to this country, if so, go study the law and constitutional laws, and you'll see that firing a DISABLED VETERAN is punishable by Federal Jurisdiction, if you even have a job, and if you work at the local 7-11 or mom and pops jack shack, its state law that they put up the Disabled Veterans Right to Work Act, where it states that military history/service will get first selection if they fit the applicable needs of the job/position they are looking for...so now, shut your mouth and play with your dolls.


Employee from BBY:

There have been 15-20 calls to corporate BBY, Lacey Smith's brother was brought in under the radar into the corporate HR division, so she has ties at every level of the corporate ladder. It seems to only be District 27 that has the issues, cause people that i've talked to from other Best Buy when I was going to the Tech Tours and other company public functions, no one had ever heard of such issues happening at their store, and they couldn't quite understand why our managers, store level to regional were such useless positions that were filled with useless people...

Obviously, you don't have any of these problems in your store or region. I started as an installer, and bumped to install sup 5 months later, then when a position came open in the store a year and change later, thats when I went for it. Because my back wasn't getting worked anymore except for standing there in an empty store 99.9% of the time. What CA's we had, they would shark computers and home theater and when you called for a code one on the walkies, they would all dime out or not answer at all, when approached face to face they pull the;"Oh, I don't know about that department."

So every avenue of approach has been taken thus far, its alright though...cause they'll get theirs, and I can't for it to happen to them individually.
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#17 Author of original report

Best Buy Inc. , Port Richey, FL

AUTHOR: XxChino13xX - (U.S.A.)

Not too long ago, I was actually talking a buddy of mine that still in unfortunately stuck at Best Buy, and he informed me that the GM of the local Best Buy location in Port Richey, FL has a sibling (her brother) that is one of the head honchos' in the corporate HR division of Best Buy. So at any point and time when a HR complaint comes in to Corporate and/or HR and if he notices a post or complaint coming from his sisters stores or any of her friends that are managers at different Best Buy stores, the complaint mysteriously disappears and the complaint goes unnoticed. Ironically enough, that would put her ties at Corporate, Regional and District level, hence why nothing ever happens to her.

Another prime example of their upstanding company service and dedication to the 'happiness of the customer' , I know a family that purchased a TV from Best Buy just over a year ago I want to say. When the tv broke two days within the manufacturers warranty, Best Buy wouldn't do anything, and still to this day will not do anything about it, last time I checked they've spoken to 22 different memebers of Best Buy, some corporate, some store level.

The gem of this is that when they finally got through on the phone to the General Manager, Lacey Smith at #885, and then told her the situation, Lacey responded back with, "I don't have time to talk about this, goodbye."

My, my....such exceptional customer service skills that GM has?!?!

This list will continue to grow the more I find out about this company that is 'so dedicated to the community and its troops'.
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#18 UPDATE Employee

As a DI/CAR-fi sup..

AUTHOR: Iworkhere2 - (U.S.A.)

I understand your frustrations. Just lets face it, you took on the responsibility of this role. If you are not there as often as you've stated- how are you running a business? No one is discriminating against a "dissability"... you just simply are not present enough to run a business as a digital tec supervisor! Its a tough role. And as the supervisor of those departments, you should know labor is small and because of that sometimes you are going to have to work both departments. Thats why we have the CA program. To support the labor we lost and cover those departments when needed.

If you call into any job, disabled or not- you will get fired eventually. Attendance is attendance. If you cant handle standing on your feet so much then you shouldnt have agreed to take the position. Its your fault you got into the predicament. As has far as the 100 other reasons you're giving- Its a job. Everyone has dirty laundry. Call HR- it might or might not make a difference but no matter where you go, crap like that happens.
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#19 Consumer Comment

Get over it.

AUTHOR: Nunya - (U.S.A.)

First off, I think it's funny how you mention you were in the military like 50 times, like that will somehow make us feel sympathy for you. Bottom line is, you couldn't do your job. Quit whining you stupid cripple. GO kill yourself.
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