• Report: #1086895

Complaint Review: Best Buy

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, September 24, 2013
  • Updated: Tue, September 24, 2013

  • Reported By: Connor — New Paltz New York
Best Buy
, Select State/Province USA

Best Buy Phone Trade-In Scam N/A N/A

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I was quoted $250 for my fully functional Nexus 4 phone through the Best Buy online trade in tool as my phone met the description provided.

i sent my phone in and, upon "inspection" the price was dropped to $112.50. They asked me if I wanted to accept that price and I said no. They "re inspected" the item and came to the same conclusion.

i contacted Best Buy at their corporate level and hthey refused to assist In any productive ways.

When i rechives an email asking me how I would like to proceed with the trade in I replied the following business day asking it to be returned to me. They replied with stating that they cannot do that because it had already been processed.

i am now out $137.50 thanks to this and no one is willing to help.

 


This report was posted on Ripoff Report on 09/24/2013 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/Select-StateProvince/Best-Buy-Phone-Trade-In-Scam-NA-NA-1086895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Best Buy

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory