- Report: #1072478
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy
Best Buy7601 Penn Avenue South Richfield, Minnesota USA
Best Buy Three weeks of return/exchanges with Best Buy all due to their negligence. South Richfield Minnesota
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Three weeks ago I ordered a stacked GE gas washer/dryer online from Best Buy. When it arrived, it was damaged so it was not installed. I called customer service and after speaking on the phone with an agent for awhile, we decided to a return exchange for the same item. She also said she was going to credit $200 on the purchase. I insisted on the gas installation fee being waived (i never took advantage of this service though due to Best Buy's incompetence in scheduling the installation).
This report was posted on Ripoff Report on 08/02/2013 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/South-Richfield-Minnesota/Best-Buy-Three-weeks-of-returnexchanges-with-Best-Buy-all-due-to-their-negligence-Sout-1072478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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