• Report: #983171

Complaint Review: Best Buy

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  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012

  • Reported By: fcs4490116 — Ingleside Illinois United States of America
Best Buy
Internet United States of America

Best Buy Viper Security/Remote Start Packages "Includes Installation" Internet

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Best Buy indicates they include installation on all of their Viper packages products, but once you make an appointment to install they will drop the bomb that they must charge you $150 (with tax $200) installation on top of your purchase.

There is no "FREE BASIC INSTALLATION".. you are going to pay for it regardless of what package you buy or what vehicle you have.

I've spoken with managers in store and and on the phone. They "apologize" for their deceptive sales techniques - but refused to give me what I paid for - "Free Installation". 

This report was posted on Ripoff Report on 12/17/2012 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Buy/internet/Best-Buy-Viper-SecurityRemote-Start-Packages-Includes-Installation-Internet-983171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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