- Report: #983337
Report - Rebuttal - Arbitrate
Complaint Review: Best Buy/Geek Squad
Best Buy/Geek Squad7601 Penn Avenue South RICHFIELD, Minnesota United States of America
Best Buy/Geek Squad Appliance Warranty RIPOFF RICHFIELD, Minnesota
*Consumer Comment: question for ashlee
*Consumer Comment: Question
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They will NOT honor or even void the policy if you did NOT have BEST BUY install and/or deliver the appliance. In the case of a stack-able washer/dryer then you can NOT separate the appliance (by definition) or you will void the warranty. The interpretation of voiding the warranty is not clear and is subjective depending upon which Geek Squad representative you may have working on your case.
It is fraudulent to sell the extended warranty and NOT disclose that if you do NOT make sure to pay Best Buy to deliver and/or install the appliance, then the partner company (Geek Squad) will charge extra or completely void the warranty.
This report was posted on Ripoff Report on 12/17/2012 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-BuyGeek-Squad/RICHFIELD-Minnesota-55423/Best-BuyGeek-Squad-Appliance-Warranty-RIPOFF-RICHFIELD-Minnesota-983337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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