• Report: #211240

Complaint Review: Best Phone Service

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  • Submitted: Fri, September 15, 2006
  • Updated: Fri, September 15, 2006

  • Reported By:Wichita Kansas
Best Phone Service
2405 E Pawnee St Wichita, Kansas U.S.A.

Best Phone Service RipOff ,False Advertising, Rude Customer Service, Oh Yeah and Way Over Priced! Wichita Kansas

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When I signed up around July of 2006 Best Phone Service advertised phone service for $26.95 a month No Deposits, No turn downs, and No taxes. First off because I didn't have phone service already connected I had to pay a $20 Deposit ( connect fee) It took over a week for my service to be connected.

When my very first bill came in the mail my service had been increased to $34.90 a month. This is with nothing more than BASIC service. I called about this matter and they were rude to me and claimed that TAXES had increased. So I called around and discovered AT&T SBC Yahoo Service for half of the cost with all features added to my service.

I switched to SBC and 3 weeks later received a bill in the mail from Best Phone claiming that I was responsible for the $34.90 plus a $5.00 late fee. When I hadn't even used there service for 3 weeks and was set up pre-pay in the first place. So how I received a late fee is beyond me.

I feel that there service is nothing more than a ripoff, scam, false advertising, and there company is way over charging customers! BEWARE

Jamie
Wichita, Kansas
U.S.A.

This report was posted on Ripoff Report on 09/15/2006 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Phone-Service/Wichita-Kansas-67216/Best-Phone-Service-RipOff-False-Advertising-Rude-Customer-Service-Oh-Yeah-and-Way-Over-211240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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