- Report: #344332
Report - Rebuttal - Arbitrate
Complaint Review: Best Price Camera
Best Price Camerawww.bestpricecameras.com Internet U.S.A.
Best Price Camera Lied about camera and price Internet
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My camera arrived 8 days later. The body was plastic and there was no battery.
It was missing other promised items and full of cheap junk that to the untrained eye MIGHT look expensive.
I called to complain. After a lengthy wait on hold a sales manager said "Sorry for the misunderstanding. Theres no magnesium body." He disputed the fact that I did not get the battery, trying to tell me the small internal battery was in fact the battery promised--he also said call Canon to see if all the camera came with the LCD screen attached or optional as his sales rep charged me for. He offered to take off 250.00 off the 1000.00--remember the price was 399.00 per the ad.
I called Canon. They started laughing (meaning no insult) and in effect told me I was duped. The cameras come complete and are a plastic/magnesium composite but not pure metal.
I called BP back but they would not make any other arrangements. I was out 150.00 for "restocking"and 58.00 shipping--a pricey lesson in knowing what you are buying before you order. And they told ME I was "difficult".
These people were the most obnoxious New York a______s. I have friends from NY and they are not like this. If I did not have a strong personality and unwillingness to give up, they would have railroaded me into keeping the camera.
They are liars and unscrupulous in their business ethics. It will all be a "misunderstanding" no matter how much they lie. You will pay in cash for your mistake.
Steer well clear of them. They should not be allowed to do business on the internet.
This report was posted on Ripoff Report on 06/25/2008 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Price-Camera/internet/Best-Price-Camera-Lied-about-camera-and-price-Internet-344332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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