restaurant
  • Report: #1040268

Complaint Review: Best Price Painting

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  • Submitted: Wed, April 03, 2013
  • Updated: Wed, April 03, 2013

  • Reported By: case work millwork — dayton Ohio
Best Price Painting
164 Crawford Rd New Lebanon, OH 45345 Internet United States of America

Best Price Painting Best price painting and remodeling Take money and does not finish job Internet

*Author of original report: update: Work Complete

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Contractor was hired to Tuck point historic building. only finished about 85% of job then disappreared. Pointed out to crew several times work yet to do.

Also, they painted over window exteriors and all windows must be professionally razor scraped and cleaned.

Called dozens of time in past 6 months and will not answer any calls from us nor return any calls left on their Voice mail.

DO NOT USE


This report was posted on Ripoff Report on 04/03/2013 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Price-Painting/internet/Best-Price-Painting-Best-price-painting-and-remodeling-Take-money-and-does-not-finish-job-1040268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

update: Work Complete

AUTHOR: case work millwork - ()

The contractor just called upset at this posting as he said it implies he took the money and did not work. This is clearly not what the post states.

The critique now is that communication between contractor and customer, and ease thereof, is critical. After dozens of attempts of emails using his website, and calls to his cell, with no results a customer can only draw conclusions usually unfavorable. Had any of the numerous emails and calls (documented) been returned all of this post we have never happened.

For the record, after finally reaching the contracto (I called him) in late april, He stated he is still in Texas working and will be return in a few weeks and will complete the work, and clean the windows.

The Retainer Check for $500 I wrote to him for completion was dated August 5th so the work was finally completed another  3.5 months after this call.

He also stated that part of this was a misunderstanding of scope of job. This is certainly possible but with no call it could not be addressed. Again, this was pointed out to his employee initially. This matter of scope discussed then would have avoided all this.

So, the work began August of 2012 and completed August 2013 and was paid in full.

He seems to upset and consciensous of importance, as I am as a small business owner. Otherwise i would not have bothered with this update

Important in Fairness to note the initial portion of work was timely and of quality. The final work when addressed was completed once begun. 

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