- Report: #1056082
Report - Rebuttal - Arbitrate
Complaint Review: Best Price Photo
Best Price Photo2380 60th Street Brooklyn, New York USA
Best Price Photo This is the worse place ever to try to do business with, they take your money.. Brooklyn New York
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I placed an order with BEST PRICE PHOTO on May 21, 2013, for the Nikon D5100 + Nikon 18-55mm VR - 15 pc Kit, which includes Nikon D5100 Digital SLR Camera, Nikon 15-55mm f/3.5-5.6G AF-S DX VR Nikkor Zoom Lens, SecureDigital - 4GB Professional SD Memory Card, SD Memory Card Reader, 57" Professional Tripod For Digital Photo & Video, Flexible Mini Table Top Tripod, CapKeeper, Pack Of LCD Screen Protectors, Deluxe Lens Care & Maintenance Package, Memory Card Wallet,Deluxe Fiber Cloth, Flash Fixers Image Recall Sofware - Recover Your Digital Images, Zeikos Deluxe Video & Camera Case, Remote Switch For Nikon D90/D5000 Digital SLR Pro Camera MCDC2, all of this cost before taxes was $502.99, and then the BEST PRICE PHOTO call on May 23, 2013 and wanted to know if I wanted to buy another 5 hour battery and a 32GB memory card for and extra $200.00 and I told them yes. Well I got the order on Wednesday may 29, 2013, I checked the order and all of it was not there so I called and they were closed, so I called back Thursday May 30, 2013 and after 45 minutes of being on hold the man (which would not give me his name) I told him I need to check to see where the rest of my order was and he said that my complete order was shipped in all (1) one box, and I told him it was not, and I started reading off what I had and he said that I had all of my order, and then I started reading off the items that I was missing like the 32GB Memory Card, 5 Hour Battery, Cleaning Kit, Nikon Remote, The Table top Tripod, and the 57'' Professional Tripod and the man said well just let me call you back and I said NO we need to get this order straightened out now to find out where the rest of my items are at that I have paid for and he said that since I ordered a 5 hour battery they kept the battery that came with the camera, and the Remote Control that I got was the only one in stock, so they sent me the cheaper remote, and then he went on to say that the 2 tripods, cleaning kit, 32GB memory card was on back order and that I would not be getting the 5 Hour battery. The total of this order with everything I was supposed to get was $699.99. Since then I called Friday May 31, 2013 and I was put on hold again for 1 hour, so I hung up, and then I called today June 3, 2013 to request a Return Authorization Number and the same man again would not give me his name, would not give me a Return Authorization Number, I told the man again what the problem was and that I had tried to get this problem fixed with the order and still no answers, and he would not give me the return number, so all I am wanting is my money back.. Jennifer
This report was posted on Ripoff Report on 06/03/2013 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Price-Photo/Brooklyn-New-York-11204/Best-Price-Photo-This-is-the-worse-place-ever-to-try-to-do-business-with-they-take-your-1056082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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