- Report: #1059961
Report - Rebuttal - Arbitrate
Complaint Review: Best Repairs
Best RepairsSouthport Southport, North Carolina USA
Best Repairs Sold me a piece of junk lawnmower, cursed me out when I called. Southport North Carolina
*Author of original report: Go on Craigslist!!!
*Consumer Comment: A comment
*Author of original report: Verbal guarantee
*Consumer Comment: question
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Contacted Joseph with Best Rentals through Craiglist ad on Saturday, 6/15/13. Worked out a delivery for a refurbished lawnmower on 6/16/13. Joseph assured me it was a steal, works fine, and he stands by his work.
Lawnmower was delivered as planned. The delivery person cranked it up and showed us that the self-propelled mechanism works. Great. Put the mower in the shed and went on about our day.
Monday morning, I go out to mow the lawn with my handy-dandy new-to-me lawnmower, and the cable that runs the front wheel drive is stretched or broken, so the self-propelled mechanism will not work. Called Joseph. No return call. Called Joseph two more times. Never heard from him.
Tuesday morning, I called Joseph from a different number and got him on the phone. He informed me it would be $30 to come out to my house to look at the peice of junk he sold me, and the parts would be extra. When I reminded him of his "guarantee," he told me, loudly, that he was going to hang up the phone and the conversation would be over. I informed him that I would do my best to make sure everyone knew about this, he cursed me out, told me to suck his (use your imagination) and called me an old (female anatomy.) The tirade only stopped when somebody took the phone from him and hung it up.
Joseph is, at best, a dishonest salesman. Don't buy a thing from him!!!!
This report was posted on Ripoff Report on 06/18/2013 08:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Repairs/Southport-North-Carolina-28409/Best-Repairs-Sold-me-a-piece-of-junk-lawnmower-cursed-me-out-when-I-called-Southport-N-1059961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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