• Report: #1105675

Complaint Review: Best Vacations Ever

  • Submitted: Mon, December 09, 2013
  • Updated: Sat, April 05, 2014

  • Reported By: MimiT — Danville California
Best Vacations Ever
501 N. Wymore Road Winter Park , Florida USA

Best Vacations Ever Preferred Guests Resorts, LLCPGRSummer Bay ResortsCalypso Cay ResortCalifornia Vacation Holdings Refusal to refund my money despite promise. The reason I asked for my refund was because the package presented to me was grossly overrated. Winter Park Florida

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I was contacted late the evening of October 30th by a saleperson who implied they were affiliated with Hilton Resorts. As a satisfied Hilton Grand Vacation Club Owner, I listened to the call and accepted the package for a weekend in New Orleans that was suppose to include dining credit as well as other credits so that the trip would cost next to nothing. I was told I even qualified for an additional trip to Las Vegas and Orlando that I could give away. What I didn't know was that the credits were only good at the extra locations so I was paying full price for the New Orleans trip. Despite a promise to refund my fee of $259 if I was unhappy with the package, they have refused. I called 2 days after their 30 day promise...the Thanksgiving Holiday and all.

If this was a reputable firm, why not refund the money. I haven't taken the trip. This is definitely a scam. I'm willing to lose the money over taking the trip because I am sure I will be badgered to sit through a presenation. [continued below]....

..... The paperwork they sent me says, You and your spouse/traveling companion's only requirement will be to participate in a light-hearted and informative sales presentation, lasting approximately 90 minutes. I told them I would not attend a presentation and I was assured I would not have to. Again, lied to.  Stay away.

This report was posted on Ripoff Report on 12/09/2013 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Vacations-Ever/Winter-Park-Florida-32789/Best-Vacations-Ever-Preferred-Guests-Resorts-LLCPGRSummer-Bay-ResortsCalypso-Cay-ResortC-1105675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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