ED Magedson – Founder
Best Value Copy1150 Sixth Ave, 7th Floor Internet United States of America
I had ordered a booklets from Best Value Copy three times before without any issues but recently I have had some problems. I had ordered a booklet to be made from Best Value Copy that was virtually the same as the other three I had received before but when I received the copy, words were cut off, pages were different sizes, the quality was very very poor.
I emailed the company about the booklet since their website states that the quality is guaranteed and they stated they would re-do the project. They redid the booklet and sent another one out to me but it was even worse and more sloppily put together than the first one so I emailed them again. They emailed back saying they are "not allowed" to send me a quality quote because their "price is too low" and are now refusing to send me a proper copy even though I have already paid, they have a guarantee on the quality, and they were able to do it before.
Now I am stuck having paid paid for a poorly done booklet without them even attempting to try to fix the problem. They ignore my emails copletely as well. I will delete my complaints and close the complaint I sent to the Better Business Bureau once they resolve the issue and I get a quality booklet.
This report was posted on Ripoff Report on 10/28/2009 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Value-Copy/internet/Best-Value-Copy-does-sloppy-work-with-printing-copies-and-refuses-to-correct-the-problem-516500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.