- Report: #1092504
Report - Rebuttal - Arbitrate
Complaint Review: Best blanks
Best blanks Bad Customer Service INTERNET
*REBUTTAL Owner of company: Complainer never placed order! Suspected Credit Card Fraud
*Author of original report: Don't take my word for it
*REBUTTAL Owner of company: Too Many Red Flags With Order – Possible Fraud
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I am currently deployed in Afghanistan (at least at the time writing this 2013) and while deployed I am also trying to fund a small business my father and I are trying to start. We are very new to this and yes we are going to encounter requirements we didn't know existed. For instance I spent over 2 weeks creating a shopping cart on best blanks geting various different start up stock items and equipment. Keep in mind YOU CAN NOT SAVE YOUR SHOPPING CART unless you plan to work on that computer solely but if you have to switch then all your work is gone. I copying my shopping cart to excel. I amounted a order that was 7,700 and I created my shopping cart line by line with the page constantly refreshing after EVERY Single entry (Website sucks for bulk order, makes my eyes bleed). This was managable though, then I found out no electronic checks which in their defense is clearly stated in small red text on the top of your shopping cart.
TO get my order I then called my bank to increase my debit card limit to 5,000 and I was going to do my order in two parts. I did this on 10 11 2013, I put in a order I needed for 4,992. I was thinking Yes good job Chris you are going to meet your deadlines. NOPE!!! While I was sleeping I was sent forms that I had to fill out for the charge, they locked the pdf so you cannot fill it out digitally. So in a warzone I had to go to offices with a printer (not hard) and a scanner (f**kING IMPOSSIBLE). FUN FACT Military doesn't like people scanning in documents because that person could be uploading secret information. Needless to say I was able to accomplish this and had to send in a copy of my card front and back with photo id. YAY I am done right?? NOPE they work on the weekends which I guess bad luck on my part. so my order is now delayed by 2 days no big deal. I called them up and spoke with leonardo who was very nice and asured it would be processed.
Well I guess Jim the manager heard the issues I was having and wanted to help. I understand his intent but I have already wasted to many days to delay my order again. Jim stopped the process and said we should do a bank wire transfer for my orginally order of 7700. I was thinking ok maybe that work, but I later found out that bank wire transfers require me to at the bank personally. BTW keep in mind in Afghan soldiers are sleeping while America is up, so these conversations have to day to get a response.
I was so heated that he suggest a method that was impossible for me knowing I am in afghan. So I canceled my order. Took my excel spreadsheet and called up Conde.com. I spoke with alicia told her my horror story that I have been trying to get my oder processed for about 5 days.
Conde.com took my spreadsheet, created my order and billed me in less then 1 hour. We had to do a two part payment that they were fine with (they split the invoice).
CAME IN 700$ cheaper that was including shipping!!!
This report was posted on Ripoff Report on 10/16/2013 10:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-blanks/internet/Best-blanks-Bad-Customer-Service-INTERNET-1092504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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