- Report: #868434
Report - Rebuttal - Arbitrate
Complaint Review: BestBrandValues
BestBrandValuesPO Box 810365 Boca Raton, FL 33481 Boca Raton, Florida United States of America
BestBrandValues BEST BUYER DISCOUNT BOCA RATON BestBrandValues is a major fraud!!! They have been stealing from my credit card since 12/27/2010 and I just found out! I have never purchased anything from this company, but somehow they got my credit Boca Raton, Florida
*UPDATE Employee: BestBuyerDiscounts.com Membership
*Consumer Comment: Wow!
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This is the e-mail that they sent me on 04/09/2012
In regards to your complaint and refund request, a courtesy refund of 3 months totaling the amount of $59.85 has already been processed for your account.
Our records show you accepted the membership offer from BestBrandValues when you submitted your order on 12/27/2010. It is explained to you in the terms of offer on the checkout page, you did agree to when you placed your order on BestBuyerDiscounts.com, that you are activating a trial membership for $1.00 and that if you choose to keep your account active then after the trial ended there would be a monthly membership fee of $19.95.
**The terms of offer acceptance box must be checked by you the customer in order to proceed with your account activation.** Once your membership is active a welcome email is also sent as confirmation of your memberships activation, which provides you with your account log in ID and password and also includes membership benefit information, billing information, cancellation policy, and our contact information.
The membership fee is a monthly recurring fee and if you wish to discontinue and not be billed further you must cancel your membership account. You contacted our customer service dept and canceled your account on 03/29/2012. Moving forward, there will be no further charge for the canceled account. You have received the maximum courtesy refund available, however if you wish to escalate your complaint further you have the option of writing a letter of complaint to our corporate office. The address is provided below.
PO Box 810365
Boca Raton, FL 33481"
This report was posted on Ripoff Report on 04/13/2012 08:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/BestBrandValues/Boca-Raton-Florida-33481/BestBrandValues-BEST-BUYER-DISCOUNT-BOCA-RATON-BestBrandValues-is-a-major-fraud-They-ha-868434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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