- Report: #1051043
Report - Rebuttal - Arbitrate
Complaint Review: BestOfferBuy.com
BestOfferBuy.com, Select State/Province Hong Kong or China
BestOfferBuy.com Order late and Wrong item Hong Kong Internet
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I waited over a month for the item I'd ordered. When it arrived it was the wrong one and totally unsuitable. I contacted them via email about how to proceed with return, obvious refund for return postage, and when I could expect the correct item. They responded with their "faulty" good policy - no refund offered for return postage. I pointed out the item was not faulty but WRONG and they offered me a refund of 70% and for me to keep the item!!!!! They then emailed me to say refund would be made within 24 hours - so I understand that's it, NO RESOLUTION and I'm stuck with a useless item which I did not order. BEWARE....
This report was posted on Ripoff Report on 05/15/2013 03:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/BestOfferBuycom/Select-StateProvince/BestOfferBuycom-Order-late-and-Wrong-item-Hong-Kong-Internet-1051043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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