• Report: #802678

Complaint Review: Bestbuy

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  • Submitted: Tue, November 29, 2011
  • Updated: Fri, December 02, 2011

  • Reported By: seeker — Pensacola Florida United States of America
Bestbuy
5480 North 9th Avenue Pensacola, Florida United States of America

Bestbuy Bestbuy Electronics Ethics,business Pratice,Horrible Customer Public Relations,Misrepresentation Pensacola, Florida

*Consumer Comment: Look on ebay for what things are really worth? Hahahahahaha...

*Consumer Comment: After reading your very poorly written and lengthy epistle....

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I would caution anyone considering a purchase from any Best Buy. They do not follow through with promises. And do not give them a Valid email address, they will bombard you with Phoney offers. Their money making repair Guarentee's are worthless, and just Pad CEO Pockets with your hard earned money. I place a curse on their entire ooperation to Complete Failure, and Bankruptcy, that they may collapse into an abyss of going out of Business to protect the American People, and hard working consumers. Cuircut City Failed and so can Best Buy. Leaving consumers better off. The Phoney CEO that voice mails you when you call customer service is an insult to any intellengent consumer. I made the mistake of buying from them a 500.00 camera, I was told if anything happened to it even if I dropped it, they would replace it. They will never stand behind their phoney Guarentee, bait and switch tactics. They are a Blight on many American Companies that do Business within our boarders. "Caveat Emptor" should be every one considering making a purchase from this Horrible company. " Let the buyer Beware". Make them put it in writing, or go elsewhere, if handled correctly other companies will match their price, just ask or insist, be smart. Or at least look on eBay to see what things are really worth first, then be armed to do battle for your Family. They are trying to get as mush of your money as they are able, and you should be trying to keep as much as you are able. Just as they work you. Work them. I go into a store for a specific item, I get the stock numbers, and make an offer, do this until you go into a store run buy a company who wants and appreciates your Business and Profit. You are not forced to go for their Bait and Switch Routine. These people need to go away, die by the wayside. They do not care about anyone but themselves and their Fat Pockets, they do not even care about their employees. Ask one how they are treated.

This report was posted on Ripoff Report on 11/29/2011 03:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bestbuy/Pensacola-Florida-32534/Bestbuy-Bestbuy-Electronics-Ethicsbusiness-PraticeHorrible-Customer-Public-RelationsMis-802678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Look on ebay for what things are really worth? Hahahahahaha...

AUTHOR: voiceofreason - (United States of America)

If anything, Ebay usually ends up more expensive than big box stores, with less assurance of what you're getting.

What does your warranty paperwork state is covered? That's all that matters and you should not have bought it without reading the terms.

One problem I see frequently with warranty disputes here is that the victims/OPs often show poor command of written English, leading one to speculate that if they reade as they write, no wonder they end up thinking they have coverage they really don't have.

If you truly have documented no-fault, accidental, impact damage etc coverage then hold their feet to the fire and go to small claims if needed.

If not, then you ripped yourself off.
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#2 Consumer Comment

After reading your very poorly written and lengthy epistle....

AUTHOR: Ken - (USA)

I've been unable to tell exactly how you were ripped off.

You mention buying a $500 camera and told if anything, including you dropping it happened they would replace it.   Did you "drop it" and they wouldn't replace it?  If so, what did the repair warranty say...the paperwork, NOT what you may have been told.

Then you ramble on about their "bait and switch" tactics.  Do you even have an idea what a "bait and switch is?  Here's a clue, they offer an item or service at an advertised price, then tell you it's not available, but a more costly item/service is..did this happen to you?

Are you just miffed because they wouldn't accept one or more of your "offers" ?

You also rant further about the "Phoney" (sic) CEO's call that is an insult to any "intellengent" (sic) consumer.  Wow, that would sure leave you out of the equation.

Your obvious Ripoff was the education you weren't provided or failed to take advantage of.

If you don't like Best Buy, why do you shop there?
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