.....So I called the company back told Adam the management what was going on he told me he would have Antoin call me back.
I waited for what seemed like ever & finally Antoin called back I told him of the problem had me check some things out still nothing then he told me he would try to come back out but he doubted it. I sayed do you expect my family to do without A/C until tomorrrow then he said to me he would call me back that he was still on anoughthere job in Douglasville.So I called a friend of mine & we figured out the problem.He had left the sump pump unplugged & it works like a safety switch for the A/C condisation line & keeps the A/C off.
Then my family started getting sick,so I went out to pull out the filter I saw what was the problem the coils were caked up with a black looking Gue all over the coils inside.I took some pictures with my camera phone of the nasty nus.I sent the pictures to the company & demanded someone be sent out A.S.A.P.but do not send the same guy back out.That's when I spoke to Jeff,management he told me someone would be back out to do the job right.That was on 8/10/12 he told me his field supervisor no one ever showed up.
I called the company back Adam told me the job was not bided right & that they would not be coming back out to do the job the job was to hard & would be crediting my credit card back the money. I said no way your work is warrated & I want someone out there to fix the D_ _ n problem.Then he said that someone would be out on 8/14/12. The same tech was sent back out to my home with the pictures I'd sent to them he had a very pissy attitude.He started getting into a heated argument with my wife while I was on the phone I spoke up & told him not to talk to my wife like that I told him he was not even supposed to be here.
He calmed down & offered to do the job,so I let him since he was already here.I went to call Adam to find out why he was here he told me that I'd better be glad he was there &hung the phone up on me.I'd say it was about 30 minutes later Antoin came & got me and said he was finished so I let him get out of here & went & looked at the coils they were cleaned a little better but my A/C coils in places are flataned & still in places there is the black gunk.So if I were any of you trying to decied on who to use as a contractor for this kind of job stay far far far away from this company Best Home Services@770-433-8188
out of Duglasville ,Ga.30135 & they still have not credited my money back. STAY AWAY!!!