- Report: #990040
Report - Rebuttal - Arbitrate
Complaint Review: Bibby Financial Services
Bibby Financial Services3027 Townsgate Road, Suite 40 Westlake Village, California United States of America
Bibby Financial Services WARNING - Making you give your data to Tax Guard, Not Bibby! Westlake Village, California
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You have no agreement whatsoever with Tax Guard. Tax Guard shares office space with 20/20 Tax Resolution. Call the Tax Guard contacts and you get a 20/20 Tax Resolution voicemail. 20/20 Tax Resolution wants you to pay them to fix you tax problems. So Tax Guard alerts lenders to tax problems then they'll want you to pay 20/20 Tax Resolution to fix those problems. The two companies (Tax Guard and 20/20 Tax Resolution) have some of the same owners. As a Bibby customer you have no guarantees from Tax Guard as to the privacy of your data. What would keep Tax Guard from storing your data, accumulating or aggregating data and then selling it to another party? You have no agreement with Tax Guard - what could you do?
Factors are trying to save money by using a third party service for tax monitoring. That's fine. BUT, we need to have some sort of agreement in place with Tax Guard before we sign over rights to all of our tax data to them. And it needs to be VERY clear that this is what Bibby is doing - not just asking you to sign a form with another company's name listed.
This report was posted on Ripoff Report on 01/02/2013 12:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bibby-Financial-Services/Westlake-Village-California-91361/Bibby-Financial-Services-WARNING-Making-you-give-your-data-to-Tax-Guard-Not-Bibby-Wes-990040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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