- Report: #221275
Report - Rebuttal - Arbitrate
Complaint Review: BidZ
BidZ3562 Eastham Drive Culver City, California U.S.A.
BidZ Another Lost Item brought to you by BidZ.com or not ripoff Culver City California
*UPDATE Employee: Bidz.com
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Waited until 10/26/06 no product, tracking showed it at local Post Office but had not been delivered. Used on line customer service and they said I could file claim but I would need to send a email requesting their help, sent email, they responded that they would send information on how to file a claim, did not come, went back on line next day and email came with three attachments and I was told to sen an email requesting an investigation. Attachments were for USPS Service investigation, and a detailed letter that had to be notorized for their insurance company. sent forms by USPS tracking #70060810000577438536 on 11/04/06.
USPS confirmed delivery on 11/09/06. Sent 2 emails to customer servive requesting update on claim, both emails stated they had not received any forms, not according to USPS tracking #70060810000577438536, customer of no help. Logged on today to online help and asked for update, explained my frustation on the claim and asked if I needed to seek help from the Post Master General, customer service rep logged off.
Buyer beware, well maybe not it's easy to buy harder to receive!
This report was posted on Ripoff Report on 11/18/2006 10:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/BidZ/Culver-City-California-90232/BidZ-Another-Lost-Item-brought-to-you-by-BidZcom-or-not-ripoff-Culver-City-California-221275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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