• Report: #732845

Complaint Review: Bidz.Com

  • Submitted: Tue, May 24, 2011
  • Updated: Fri, October 26, 2012

  • Reported By: Skip M. — Rancho Murieta California United States of America
Bidz.Com
3562 Eastham Drive, Culver City, California 90232 Internet United States of America

Bidz.Com Fake Chinese Antiques Internet

*Consumer Comment: fake jade

*Author of original report: Chinese Antiques "Fakes"

*UPDATE Employee: Bidz.com

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I purchased a large number of pieces of Jewelry, Art and Antiques for investments, all with valuations from Gemological Laboratory of America or Certificates of Authenticity's. Due to the item "Jewelry Report, description Valuation of their Certificates of Authenticity provided with each piece we proceeded. Recently I had to have appraisals and evaluations done on the many "Chinese Antiques" purchased and to my dis-belief and amazement the first (5) appraised turned out to be "FAKE, FRAUDS" WORTHLESS and Not at all as represented by Bidz.com's item description. Then I had another set done and "AGAIN" they turned out to be junk, some not even the Jade material as stated. One represented as 2000 year old jade Figure from the Han Dynasty (25-220BC)was not even Jade! Some have been acid treated and given a fake patina made to appear they are old. Out of the (40) or so purchased the first (15) we checked were Frauds, fakes. [continued below]....
..... I spoke to the customer service manager Jorge who stated "they did not know and had bought them from a vendor and had no complaints about them. I knew this to be false as the appraiser had a client a few years back that had also purchased "Fake/Fraudulent Chinese Antiques from Bidz and dealt with them. BIDZ.COM WAS THE SELLER AND NOT THE VENDOR. After much wrangling with Jorge Gonzales "Customer Service Manager, Bidz did agree to refund the $9,000 I had spent but only after I returned them the items. Once received they would send me a check!!!!!. Right, after you sold me Faked items "Misrepresented a with "Certificates of Authenticity" misrepresented as 2,000 year old, Jade and worth $12,000 value.

After a few days of calling "Customer Service" and not hearing back from Jorge I find out he was out sick 5/12/11 and I ended up speaking with Claudia days later. No one bothered to call for days informing me he was out ill!

I agreed to return the items to them once they had sent me a check which they did on 5/19/11. But, what they also did is on PLACE A STOP PAYMENT ON THE CHECK which I found out today (5/24/11)as I am standing in line to ship the items back to them. Claudia (asst customer service manager) says she spoke to their accounts payable department and this was done to ensure I would return the items and once they confirmed Fed-ex had them they would make the check good!!!!! Funny, they sold me (THOUSANDS OF DOLLARS OF FAKE ANTIQUES AND THEY DON'T TRUST ME, GO FIGURE!!! and more importantly this was never disclosed or mentioned in any of the 30 or 40 calls or emails or when I spoke to Claudia 2 or 3 times on (5/19 or 5/20) and definitely not as agreed. THE CHECK CANNOT BE REDOPISITED AND HAD BEEN RETURNED BY MY BANK SO HOW WILL THEY MAKE THIS CHECK GOOD?

She has forgotten that this is about the (40) auctions Items I spent my time and my hard earned money on. 40 separate charges of FRAUD and as there were a large number of "Chinese Antiques" sold by them I am sure I am not the only one who is holding more of the same. They seem to forget that this is about they sold me "FAKE, FRAUDULENT, WORTHLESS JUNK THEY REPRESENTED TO BE VALUABLE ANTIQUES!!!!

I am now having the Art and jewelry items appraised to see if this is more of the same fraud and misrepresentation of fact. Claudia's reply to all this is that she will "Pass on the message to Jorge and David Zinberg. Clearly Bidz did not care nor did they verify or validate the Authenticity of the items they represented and sold. They just sold them and as "BIDZ.COM is the Seller and Bidz.Com represented the false fact as true and now play the "shell (check) game, I agree they should be reported minimally an heavily fined or worse. Due to their horindous and obnoxious handling of this not only would I ever deal with them again I would not refer anyone to them. This is just the beginning of a can of worms,

This report was posted on Ripoff Report on 05/24/2011 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/BidzCom/internet/BidzCom-Fake-Chinese-Antiques-Internet-732845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

fake jade

AUTHOR: kmck - (United States of America)

I bought thousands of the same sculptures around the same time as you. If yours are fake then mine must be also. Im so mad. did you ever get your refund. I was just curious. Probably too late for me to do the same.
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#2 Author of original report

Chinese Antiques "Fakes"

AUTHOR: Skip M. - (United States of America)

Dear Bidz.Com:

As I have dealt with your customer service manager, Jorge and then David Zinberg (Ceo) on 6/8/11 your response and following emails are done "only to say "Bidz.Com is a good company, we are good guys and we will take care of our customers. The truth of the matter is your Ceo "Threatens, Slanders" and trys to "Intimidate" people his company has defrauded! Mr. Zinberg phoned me and actually called me a "Terrorist and Extornist"  after I demanded he make his $9,000 check good and pay for the my bank cost. He also stated that I would have to ship the items to them and he would send me another check afterwards.

The issue here is they "Advertised, Misrepresented and sold me and others numerous "Worthless Fake Chinese Antiques" advertised as "Valuable, Majestic and provided Certificates of Authenicity" attesting to the "Fraudulent facts they advertised. Sent me a check and placed a "Stop Payment" on it while asking for immediate return of the items so they would have the items (proof of Fraud and the cash to boot, not pay for them.

Mr Zinberg made ridiculous claims such as "I wanted to keep the check and the "Fraudulent Items", the items were not "Fake or faked" and Bidz.Com never sold them but he is willing to reimburse me for items purchased "(8 YEARS AGO)"It is a little outside of their return policy but because he does not want an unhappy customer he will do it" Is it his generosity or stellar customer service that he is trying to have returned (8 year old purchases) or because he knows it is Fraud?

I spent "SEVERAL THOUSAND DOLLARS" based upon their advertising and misrepresentations on dime store junk with a value at best $400 and he calls me a crook, an extornist. The character and business practice of the Ceo shows exactly why this company has a "Better Business Bureau F Rating", multiple class action lawsuits have been filed againt them and there are repeated and numerous customer complaints. As I took all of Mr. Zinberg's rants and threats serious. I offered to exchange the items for the funds at my local law enforcement office but Mr. Zinberg declined stating I would have to ship the items to Bidz and wait 24 hours for a check. I paid them and then they shipped them so I expect the same especially after receiving the first useless check!

On June 9, 2011, I received an email from the customer service manager, Jorge, saying he was sorry that i had an "unpleasant experience" with Bidz.com and that I was "unhappy" with the items you received in 2003" Honestly, I am ESTATIC about discovering I have been "DEFRAUDED" a greater concern is the number of others that unknowingly hold similar items.

I paid them and then they shipped them so I expect the same especially after receiving the first useless check or they can meet at the Sheriff's office and exchange but bottom line it is still a crime to sale product by False Advertising and Misrepresentation.

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#3 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate
this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and contact information or if you would like to speak directly to a person in charge, please email us at improvements@bidz.com.
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