- Report: #456318
Report - Rebuttal - Arbitrate
Complaint Review: Bidz.com
Bidz.com3562 Eastham Drive Culver City, California U.S.A.
Bidz.com Bidz Refuses To Solve Problems With Repetitive Canned Email Responses Culver City California
*UPDATE Employee: Bidz.com
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We have received your email. However, we need some clarification of your concern so that we may more thoroughly investigate the issue. If applicable, please include: your username, listing and or invoice numbers so we may better research the matter.
We received your e-mail with the item number, invoice number and username however it seems you included attachments and due to this we cannot read the information related to the item in question.
I always include all information and have never sent an attachment but this is how they answer emails. I think they just want to get past the 15 day return period. One of the worst customer service companies on the planet!
Kansas City, Missouri
This report was posted on Ripoff Report on 05/28/2009 06:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California-90232/Bidzcom-Bidz-Refuses-To-Solve-Problems-With-Repetitive-Canned-Email-Responses-Culver-City-456318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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