- Report: #693738
Report - Rebuttal - Arbitrate
Complaint Review: Bidz.com
Bidz.com3562 Eastham Dr Culver City, California United States of America
Bidz.com Gold stamped 10k/14k All gold plated Fake Fake All of it Fake Culver City, California
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Three years ago, I found Bidz.com in my search for christmas gifts for family. I was amazed at the jewelry and the prices. I enjoyed the thrill of the auction and the bidding. I thought that I would wait until the first order reached me and not do too much since I was not sure of the legetimacy of the site
My first order included 1K gold diamond earrings; valued at 1100.00 according to the description of the item from Bidz.com. I took the earrings to a jeweler and was told that they were real diamonds and gold and the value of 1100.00 was correct. They also appraised some gold items with gemstones and assured me that they were real and of ok qualtiy.
The first order was the only one that I had items appraised. The confidence that I got from the quality of the first items lead me to feel to comfortable with this site and to decide that this would be a great way to make some extra money; by buying and selling the jewelry; especially at the prices vs the value listed on the items. I obtained a resale license from Bidz and the County of Sacramento CA
I became ill due to a long-term medical condition and was not able to pursue the plan to establish a booth and to sell the inventory purchased from Bidz.com which totalled 15000.00
Three years later, I was well enough to locate and set up a booth to sell the jewelry that has been stored for the three years. I opened the packages of jewelry items and began to clean the "gold" and the sterling silver; getting them ready for display.
I noticed that the gold looked off. It had turned to this dark weird kind of gold color. Once cleaned it became too shiny. I thought "Ummm" maybe I should have this looked at. I went to the jeweler that I always patronize and value his knowledge. I asked him to look at three gold rings with gemstones. He took about fifteen minutes and told me "it is all gold plated" it is worthless and don' t sell this as real gold.
I contacted Jorge Gonzalez (Suprevisor of Customer Service) and explained the plight that was before me: 15000.00 of worthless jewelry! I asked him what was the company willing to do to correct this, as I stll had many of the invoices for the purchases and credit card records for the items that I could not locate the invoices.
Mr. Gonzalez requested that I fax the invoices that I had and that they would be looking into the manner. "it is the vendors" "we will make this right" was the words he used to comfort me. I did not fax due to the cost of faxing so many pages; they were mailed out "certified mail".
I have tried to follow-up with Mr. Gonzalez and I am getting the run around. This seems to be the case for many "cheated customers" I plan to fight them all the way. I am going to look for any and all resources available. The money is an issue and the fact that they are being allowed to rip people off and not be held accountable is a travisty
Yvonne F (((REDACTED))) @yahoo.com
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This report was posted on Ripoff Report on 02/10/2011 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California-90232/Bidzcom-Gold-stamped-10k14k-All-gold-plated-Fake-Fake-All-of-it-Fake-Culver-City-Calif-693738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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