• Report: #376360

Complaint Review: Bidz.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, September 26, 2008
  • Updated: Tue, September 30, 2008

  • Reported By:Arlington Washington
Bidz.com
3562 Eastham Drive Culver City, California U.S.A.
  • Phone: 800-444-8124
  • Web:
  • Category: Auctions

Bidz.com Jewelry was mismatched (opals no alike), bracelets loose stones, ring sizing incorrect. Bidz.com 3562 Eastham Drive Culver City, CA 90232Bidz.com Culver California

*UPDATE Employee: Bidz.com

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I have ordered several pieces of jewelry from Bidz.com based on the pictures they show. However, unless you inspect these pictures very carefully you will not always get what you think you are getting. I ordered opal earrings and one of the opals was white and flat the other was rounded, cloudy and was indeed a fire opal as was stated in the picture. I wanted to return one of the earrings so I could get a matching pair, but they said I had to return both of them, no repairs only money could be refunded. I feel that most of the jewelry sold is not in fact the real jewelry that is advertised. I do like some of the jewelry however, most of it is just junk and not worth bidding for. The Customer Service Department is of little use as their attitudes are not conducive to helping customers.

Cynthia
Arlington, Washington
U.S.A.

This report was posted on Ripoff Report on 09/26/2008 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California-90232/Bidzcom-Jewelry-was-mismatched-opals-no-alike-bracelets-loose-stones-ring-sizing-inco-376360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Bidz.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

Dear Customer,

we would like to begin by apologizing for any inconveniences we may have caused. It is very unfortunate to see that you have received the incorrect merchandise. If you receive an incorrect item you must return for a refund in full, this is because we may not always carry that particular item in our inventory. The best way to assist our customers in these situations is by issuing the refund.

Our customer service team has undergone extensive training to provide excellent customer service, if this is not what we offered you, please inform us so that we can better improve our services to meet our customers needs.

Please feel free to contact us with any questions and concerns. We are more than pleased to assist you.

Thank you,
Bidz.com Customer Service
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory