• Report: #359744

Complaint Review: Bidz.com

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  • Submitted: Wed, August 06, 2008
  • Updated: Fri, June 17, 2011

  • Reported By:Salisbury Other
Bidz.com
Bidz Is Located At 3562 Eastham Drive Culver City, California U.S.A.

Bidz.com bought a ring, it broke but they only exchange within 15 days of buying an item Culver City California

*UPDATE Employee: Bidz.com

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i bought a 'gold' ring which was made of 'soft' gold. it broke and i contacted bidz. their reply was 'we only take things back within 15 days of buying them'

Jayem
Salisbury
Australia

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This report was posted on Ripoff Report on 08/06/2008 04:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California-90232/Bidzcom-bought-a-ring-it-broke-but-they-only-exchange-within-15-days-of-buying-an-item-C-359744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

 Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and contact information or if you would like to speak directly to a person in charge, please email us at improvements@bidz.com.
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