- Report: #236097
Report - Rebuttal - Arbitrate
Complaint Review: Bidz.com
Bidz.com3562 Eastham Dr Culver City, California U.S.A.
Bidz.com ripoff Item not received Bidz escalated MY PayPal dispute using BULK P.O.P. Bidz NO Investigation NO claim until PayPal dispute closed Culver City California
*UPDATE Employee: Bidz.com
*Author of original report: updatw
*UPDATE Employee: Re: Shipping INT.
*Author of original report: Strange that BIDZ won't comment? NOT! Paypal refunded me eventually.
*Author of original report: Here is my correspondence with Bidz.
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Bidz then to my total horror immediately escalated the dispute to a claim giving Paypal a BULK shipping number for a 15lbs shipment (the ring was 6 gms) that comes up as delivered - HOWEVER delivered to NJ - 3-4000 miles away from me BUT will Paypal even bother to check this out? Their action in escalating immediately meant that I could NOT give Paypal further information in the normal manner i.e. that the tracking was a BULK tracking to 3-4000miles away from my address.
Now they tell me that they will NOT refund, send me claim forms OR start any investigations unless I close the Paypal dispute.
This would leave me with no leg to stand on should they renege on their refund promise. Also reading on here the fact they ask you to have documents signed by a notary - here that would cost me around 100 or $190 via a solicitor - which is more than the cost of the ring.
This to me is a form of blackmail as if I did close the dispute - strangely escalated by Bidz I have no doubt they would find some other way not to pay the refund. After what I have read on here & elsewhere I'm certainly NOT happy about doing this. What has anyone else done in this position?
Would Bidz like to tell me why they will not refund via Paypal OR send me claim forms unless I close the dispute with Paypal?
Also why did they give Paypal a BULK shipping tracking number not a tracking number to my address? Their actions and business practises are extremely suspect.
Having won a ringAuction #16362468 supposedly worth $5235 for just $156 I have my doubts that the ring even made it into the bulk shipment. Yes, I am well aware that the real value is nowhere near $5235 but I really did like the look of the ring.
I've seen the same ring go through since from $340 - $600+ so suspect that they'll find it's somehow made its way back to them mysteriously if we ever get to that stage, which I doubt.
Having received & sent hundreds of items in the last 10 years often worth hundreds of $$'s & occasionally thousands $$ to & from the US via ebay/yahoo/amazon auctions & many shop sites I have NEVER come across a company or a person before that is so underhanded in their dealings.
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This report was posted on Ripoff Report on 02/15/2007 11:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California-90232/Bidzcom-ripoff-Item-not-received-Bidz-escalated-MY-PayPal-dispute-using-BULK-POP-Bidz-236097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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