- Report: #306812
Report - Rebuttal - Arbitrate
Complaint Review: Bidz.com
Bidz.comEastham Dr Culver City, California U.S.A.
Bidz.com Shipment "lost" No help from bidz Culver City California
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Well, now I am mad! This is worth over $500.00 and I'm not going to let it go this easlily. I again explained my situation and vaguely the customer service rep gave me instructions on how to file a claim and emailed me a claim form. Not anywhere have I seen written how you file a claim besides contacting them.
Now I need a notorized signature in order to get refunded. Now it gets tricker! Its in my husbands name as it went through our joint account through paypal registered under his name! He is away on a job assignment with the armed forces. He can't get it nortorized!
I explain this delema and told I can sign for him. Yeah right that will work! Of course not. After paying a nortization fee, bidz rejected me as they DO NEED my husbands signature!
What a hassle. I realize I probably will never see my money or jewlery. I don't even believe it was shipped.
I wish I had seen this site before I ever got involved with them. They shouldn't be able to do this to unsuspecting buyers.
Also, the shipping charges are outragous. I don't believe they use Fed Ex as I was paying for since my mailman has delivered me packages. The 1st shippment came in a Fed Ex truck.
This report was posted on Ripoff Report on 02/06/2008 05:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/Culver-City-California/Bidzcom-Shipment-lost-No-help-from-bidz-Culver-City-California-306812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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