• Report: #760602

Complaint Review: Bidz.com

  • Submitted: Wed, August 03, 2011
  • Updated: Fri, August 05, 2011

  • Reported By: 90210 — beverly hills California United States of America
Bidz.com
Internet United States of America

Bidz.com Bait and Switch, Internet

*UPDATE Employee: Bidz.com

*UPDATE Employee: Bidz.com

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Bidz.com is guilty of bait-and-switch.

They let you bid on items below their so-called reserve price and if you win, you will be emailed saying sorry, you cannot and did not win item as reserve price has not been met and if you do indeed want the item that you have now built up an obvious psychic connection to than you will have to pay their price. 

I found this appalling and in most industries this would be blatant bait and switch advertising. 

If there is a minimum price, than start the auction there please do not mislead the public.

This report was posted on Ripoff Report on 08/03/2011 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/internet/Bidzcom-Bait-and-Switch-Internet-760602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking your time to share your experience with Bidz.com and we apologize for the misunderstanding. The email that you received from us after participating on a reserve price auction is an offer on an item that you bid on but your bid was lower then reserve price. Email offers are sent to all of the participants of the auction and it is on first come first serve basis. Not all of our auctions have hidden reserve minimum. I will include a link below to our help section in case you want to check on this information. If you have any questions or concerns, please do not hesitate to contact us at improvements@bidz.com and we will be more than happy to assist you. 

Link to our help section:

http://www.bidz.com/bzJApp/ViewContent.action?sid=101&tid=100&pageName=reserve



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#2 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking your time to share your experience with Bidz.com and we apologize for the misunderstanding. The email that you received from us after participating on a reserve price auction is an offer on an item that you bid on but your bid was lower than reserve price. Email offers are sent to all of the participants of the auction and it is on first come first serve basis. Not all of our auctions have hidden reserve minimum. I will include a link below to our help section in case you want to check on this information. If you have any questions or concerns, please do not hesitate to contact us at improvements@bidz.com and we will be more than happy to assist you. 

Link to our help section:

http://www.bidz.com/bzJApp/ViewContent.action?sid=101&tid=100&pageName=reserve


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