• Report: #426490

Complaint Review: Bidz.com

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  • Submitted: Fri, February 20, 2009
  • Updated: Fri, February 27, 2009

  • Reported By:Bessemer Alabama
Bidz.com
www.Bidz.com Internet U.S.A.

Bidz.com Very Inferior Merchandise Internet

*UPDATE Employee: Bidz.com

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Actually I'm ashamed to admit this but here goes. On Nov, 2008 I won the bid of over $600.00 on merchandise that I was going to give as Christmas presents. I am disabled so all the shopping I do is on the computer. Well the mershandise arrived and I couldn't believe my eyes.The 2 gold 24 inch chain necklases was a little bit thicker than a string. I paid over $120.00 for each one. The rings were cheap looking. Matter of fact my daughter said
it turned her finger green.I had no choice but to go ahead and give them as gifts. I'm on a fixed income and it is disgusting to know they are out here ripping people off. I tried to get a refund but no, they would keep a 15%
processing fee.I would love to see this company go out of business.

Florence k
Bessemer, Alabama
U.S.A.

This report was posted on Ripoff Report on 02/20/2009 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/internet/Bidzcom-Very-Inferior-Merchandise-Internet-426490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Customer Service Team - (U.S.A.)

Dear Customer,

We would like to begin by apologizing for any inconvenience this may have caused. We have reviewed the account in question and have found that there is no current account activity, none since October 2007. If you have received items that are not as we described them on the auction showcase you have 15 days from the delivery date to return the merchandise. Any item that is not as described receives a refund in full. We would like to provide you with further assistance with this matter. Please provide us with a username that matches the information disclosed on your post and if possible any listing and or invoice numbers. Please email them to carenas@bidz.com

Customer Service Team
Bidz.com/Buyz.com
3562 Eastham Dr.
Culver City, CA 90232
PH 310-280-7373
Toll 800-444-8124
customerservice@bidz.com
ACCESS OUR LIVE HELP LINK
FOR 24 HOUR CUSTOMER SERVICE
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