• Report: #363591

Complaint Review: Bidz.com

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  • Submitted: Sat, August 16, 2008
  • Updated: Thu, June 16, 2011

  • Reported By:Scottsdale Arizona
Bidz.com
bidz.com Internet U.S.A.

Bidz.com sold "genuine" saphhires, jeweler tested and said they were probably lab created Internet

*UPDATE Employee: Bidz.com

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I bought a "genuine" sapphire cross pendant. I took it to Jared's and the sales lady tested it and looked at it under a microscope. She said that if it was a saphhire, it was probably lab created or not a sapphire at all. This site misrepresents it's products. When loading another page of Tonino Lamborghini watches, above every image was the word "false." When the page was refreshed, the word "false" disappeared.

Beware of what you buy on this site. Just know that you aren't buying the real thing. There is also a bunch of product, so if you miss a bid on a particular item, then you may see it available again the next day. Also, you can lose a bid and then the item you bid on appears in your "order list" and sometimes even lets you buy a larger quantity. There are some good deals, but ONLY as long as you know what you're getting is FAKE.

Gypsyfox
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/16/2008 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bidzcom/internet/Bidzcom-sold-genuine-saphhires-jeweler-tested-and-said-they-were-probably-lab-created-363591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously. As our customer, we believe you should feel good about your purchase. We provide you with detailed descriptions and pictures so you can make an informed decision along with friendly Customer Support around the clock. Bid with confidence knowing our items are backed by our 100% Money Back Guarantee. If you receive an item that is not as described we will refund 100% of the purchase price, plus any shipping costs you may have incurred. We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at improvements@bidz.com
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