OMG - First let me start by saying the Owner of Big Bell Auto Superstore is the previous General Manager of Big Bell Kia - For those of you who do not know he (Aslam Dulara) Single handedly tanked that company, with poor business management, running a major Franchise Store like it was a used car store back in the 80's - they have Big Bell Kia countless complaints, not only with the BBB, but the labor board, the attorney general's office, and every single review you can find out there is negative - all of which names Aslam Dulara as the sole reason.
Now for his New Store - that he actually owns - "Big Bell Auto Super Store" located at 20th street and Bell rd in north Phx. He has not only taken money, under false pretense and cashed it, or ran cards of customers without their knowledge or permission, at the time he runs the cards or deposits the "hold" checks - Never give this company any money - on a promise that they will hold a vehicle for you, and asks for a deposit - when you come back to actually do the car deal that vehicle will have been sold out from underneath you and it will take them weeks to refund you your deposit, if they do at all - they "lose" deposit receipts and say we have no record of you ever putting a deposit on that vehicle..
Aslam Dulara and Big Bell Auto Superstore have countless labor board disputes, have all his reviews reflect that every single word I am writing is correct and has happened to several, several people.
The vehicles - here is the topper - they will refuse to give you, let alone look at a car fax.. Tony the greasy looking Desk Manager, tells you that you can have one once we agree on numbers, not the case, you will never get one... for a couple of reasons, they only buy their vehicles at auction, which the dealer auctions are all the vehicles the big dealerships take in on trade and have already inspected them and have realized that it either has a horrible car fax, or there is repairs that need to be done that are too costly for the dealership to keep, and fix, and resell at a marketable retail price so they send them to auction, and that is what his whole inventory is - 100 % - so they cancelled their car fax account, because they are to scared to print one and explain to the customer that the vehicle has major problems or has been in several accidents.
This company and under the direction of the owner will promise you the moon, when it comes to financing, and guess what, the banks, the lenders, slowly but surely have started to pull away from him, and the dealership, they have been caught in several lies, making documents without the consent of the customers, and on their behalf... I could go on for days -
Please save yourself tremendous heartache and several thousands of dollars that you will never get back and stay as far away from the N.E. Corner of 20th street and bell rd - Do not under any circumstances or empty promise would I ever buy a car from these slimy, sleazy old school car guys that only rip you off and sit there and laugh at how good they ripped you off....
I have been inside this organization as a director and as soon as I knew that this was this kind of place - I left - as a matter of fact - I ran out of there....