• Report: #953041

Complaint Review: Big Daddy Ladder

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  • Submitted: Tue, October 09, 2012
  • Updated: Tue, October 09, 2012

  • Reported By: Bigdaddycustomer — union Illinois United States of America
Big Daddy Ladder
3935 W adams st. Internet United States of America

Big Daddy Ladder Shipped scafolds boards and were damaged by shipper. Instead of replacing they said ot was my problem because I should have known better than to trust them to ship un damaged goods. So I lose. Internet

*Consumer Suggestion: File a dispute with credit card

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Big Daddy ladder has let me down and on the first shot. They shipped two aluminum scafold boards and one was broken by the shipper. Instead of shipping a new one and taking back the damaged one, they simply said I the delivery ticket was signed for and that it is my problem. The damage was on the bottom side that could not be seen easy. I guess they would rather have a customer not happy with there company & products . So as a lesson to all Big daddy only wants to be free of any problems and as long as you paid them once they dont care about you the customer. Big Daddy ladder is all about BIGDADDY and not about its customers. Wouldnt it be easier to just keep your customers happy.

This report was posted on Ripoff Report on 10/09/2012 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Big-Daddy-Ladder/internet/Big-Daddy-Ladder-Shipped-scafolds-boards-and-were-damaged-by-shipper-Instead-of-replacin-953041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

File a dispute with credit card

AUTHOR: Larry - (U.S.A.)

If you paid by credit card, file a dispute with the card issuer.  That will pucker their butts.

BTW, under the Uniform Commercial Code, the seller is usually responsible for getting the goods to the buyer in good condition. Signing for delivery is not a waiver of a claim for concealed damage and does not relieve the seller of his duty.
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