- Report: #566404
Report - Rebuttal - Arbitrate
Complaint Review: Big Fish Games
Big Fish GamesInternet, Washington United States of America
Big Fish Games Big Fish Games Monthly billing w/o telling you, then no way to cancel Internet, Washington
*UPDATE Employee: Big Fish Games
I ordered games on line then noticed with my credit card billing statement that it was a recurring charge. They didn't say on-line that it would be. Unfortunatlly, I let a few months go by before I noticed.
I tried to call the number shown on my billing statement to cancel the service and charges. I got a recording that said the service could be cancelled on-line. I got on-line at their www.bigfishgames.com website and could not find a way to cancel the service or charges. There is no mail address listed where I could send a letter cancelling the charges.
I have sent a letter to my credit card telling them that no further charges are authorized by me.
This report was posted on Ripoff Report on 02/08/2010 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Big-Fish-Games/Internet-Washington-/Big-Fish-Games-Big-Fish-Games-Monthly-billing-wo-telling-you-then-no-way-to-cancel-Inter-566404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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