- Report: #1011741
Report - Rebuttal - Arbitrate
Complaint Review: Big Planet Books
Big Planet Books230 N Kernwood St Burbank, California United States of America
Big Planet Books unknown I sent for a text book which was SUPPOSEDLYshipped on 1/24/2012 No tracking # No way to track book Burbank, California
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I ordered, placed my card # paid for the shipping and the message read that I would receive this book within 10-12 business days.
It is now February 10th and I have tried tracking this thing between two post offices and without a tracking # they cannot find out where it might be.
I am now 1/2 way through my college grad class and have been downloading it off the school library which costs money. I tried finding a phone number but information tells me that there is no listing for this sham company.
I have ordered all of my former textbooks from sites on Amazon and never had this problem. I would like my money back but have nowhere to go to get it and IF I should find any further charges on my card from this company I will take further legal action.
This report was posted on Ripoff Report on 02/10/2013 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Big-Planet-Books/Burbank-California-91505/Big-Planet-Books-unknown-I-sent-for-a-text-book-which-was-SUPPOSEDLYshipped-on-1242012-1011741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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