- Report: #983786
Complaint Review: Big State Industrial Supply
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Big State Industrial Supply 1865 Iowa Ave Riverside CA 92507
Internet United States of America |
|
Big State Industrial Supply Major rip-off, 2 to 3x over prices found elsewhere for the same or better product Internet
*UPDATE Employee: I'm sorry you will not allow us the opportunity
*Author of original report: Follow Up to Rebuttal
*UPDATE Employee: Perhaps We Can Help
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Extremely high prices for products. 2 TO 3 X HIGHER. They try to convince you that their products ares better and their's are not. Low quality.
Sales Person: Dan Carson will stalk you on the phone even when you tell him to stop the calls.
When you stop ordering from him he will robodial you and when he gets you on the phone, he will curse you, he will curse your mother, wife, daughters with vulgarities that cannot be mentioned in this document.
Dan Carson will also threaten you, and he will tell you that you don't know who you are dealing with.
I have never been subject to such an avalanche of obscentities and threats in my life.
When I reported him to Big State, they told me he works for: Tool Spot LLC, Phone no.: 602-714-5134 in Phoenix Arizona. This phone no. never answers.
DO NOT ORDER FROM THIS COMPANY!!!
Sales Person: Dan Carson will stalk you on the phone even when you tell him to stop the calls.
When you stop ordering from him he will robodial you and when he gets you on the phone, he will curse you, he will curse your mother, wife, daughters with vulgarities that cannot be mentioned in this document.
Dan Carson will also threaten you, and he will tell you that you don't know who you are dealing with.
I have never been subject to such an avalanche of obscentities and threats in my life.
When I reported him to Big State, they told me he works for: Tool Spot LLC, Phone no.: 602-714-5134 in Phoenix Arizona. This phone no. never answers.
DO NOT ORDER FROM THIS COMPANY!!!
This report was posted on Ripoff Report on 12/18/2012 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Big-State-Industrial-Supply/internet/Big-State-Industrial-Supply-Major-rip-off-2-to-3x-over-prices-found-elsewhere-for-the-sa-983786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Big State Industrial Supply
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
I'm sorry you will not allow us the opportunity
AUTHOR: Roger@BigState - (United States of America)
SUBMITTED: Wednesday, December 19, 2012
I am sorry you will not allow us the opportunity to help. If this Dan Carlson is representing himself as a Big State Industrial Supply employee, he is misrepresenting himself and that is something I will discuss with his supervisor. However, as far as your request for him being fired, I have no control over that due to the fact that he is not employed by us.
As far as your wishes to not have the opportunity to do anything else for you, I will respect that as such. I apologize for your dissatisfaction, and I hope to better serve you in the future.
As far as your wishes to not have the opportunity to do anything else for you, I will respect that as such. I apologize for your dissatisfaction, and I hope to better serve you in the future.
Respond to this report!
What's this? #2 Author of original report
Follow Up to Rebuttal
AUTHOR: The Tool Man - (Virgin Islands (US))
SUBMITTED: Wednesday, December 19, 2012
You did not mention that when Dan Carson called (telemarkets for you), he clearly states that he represents Big State Industrial Supply, and he does his best to fast hustle sales for Big State which no one called your company for.
Again, I reiterate, I have gotten much better deals locally, and on the internet, regardless of shipping costs.
We are not going to waste any time on dwelling on past orders. What is done is done.
We are simply warning consumers of your sales practices, however you choose to do them, with whoever you chose to have do them for you.
The only thing that will make a difference is to read that Dan Carson has been fired for cause.
Again, I reiterate, I have gotten much better deals locally, and on the internet, regardless of shipping costs.
We are not going to waste any time on dwelling on past orders. What is done is done.
We are simply warning consumers of your sales practices, however you choose to do them, with whoever you chose to have do them for you.
The only thing that will make a difference is to read that Dan Carson has been fired for cause.
Respond to this report!
What's this? #3 UPDATE Employee
Perhaps We Can Help
AUTHOR: Roger@BigState - (United States of America)
SUBMITTED: Wednesday, December 19, 2012
I see two main issues here in your complaint I would like to address.
First and foremost, is the complaint regarding your salesman Dan Carson. He is not an employee of ours. As you stated, he works for a company that submitted your order to us on your behalf. If you would contact our customer service dept we would be more than happy to forward the information on his behavior towards you to his supervisor, however, I do not have all of the information I would need to locate your order and file the appropriate paperwork.
I understand your frustration, however, this gentleman is not an employee of ours and we are not responsible for his actions. Please call us as soon as possible so we may be of service to you on this issue in any way possible.
Secondly, I hear you stating that our products are low quality and are priced high. I am sorry you feel this way, however I can assure you that we have over 20 years in this business and we firmly stand behind the quality of our merchandise. We do not manufacture any of the products we sell ourselves, however, we do sell quality products that we are proud to distribute. The majority of our customers are satisfied with their purchases. I am sorry to hear you are not one of them.
As far as our pricing, we mark our product up competitively, as well as factor in our free shipping and interest free billing terms. All those considered, we are competitive in our industry.
Again, without knowing the specifics of your order, I don't know if you qualify for a return, or if your account would qualify for any discount, but if I could get you to call in I would be more than happy to look into every avenue possible to effectively resolve your issue with the price you paid for the quality of the product you received.
First and foremost, is the complaint regarding your salesman Dan Carson. He is not an employee of ours. As you stated, he works for a company that submitted your order to us on your behalf. If you would contact our customer service dept we would be more than happy to forward the information on his behavior towards you to his supervisor, however, I do not have all of the information I would need to locate your order and file the appropriate paperwork.
I understand your frustration, however, this gentleman is not an employee of ours and we are not responsible for his actions. Please call us as soon as possible so we may be of service to you on this issue in any way possible.
Secondly, I hear you stating that our products are low quality and are priced high. I am sorry you feel this way, however I can assure you that we have over 20 years in this business and we firmly stand behind the quality of our merchandise. We do not manufacture any of the products we sell ourselves, however, we do sell quality products that we are proud to distribute. The majority of our customers are satisfied with their purchases. I am sorry to hear you are not one of them.
As far as our pricing, we mark our product up competitively, as well as factor in our free shipping and interest free billing terms. All those considered, we are competitive in our industry.
Again, without knowing the specifics of your order, I don't know if you qualify for a return, or if your account would qualify for any discount, but if I could get you to call in I would be more than happy to look into every avenue possible to effectively resolve your issue with the price you paid for the quality of the product you received.
Respond to this report!
What's this? 
