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  • Report: #1017256

Complaint Review: Big T Products

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  • Submitted: Wed, February 20, 2013
  • Updated: Wed, February 20, 2013

  • Reported By: Juan — Woodstock Georgia United States of America
Big T Products
90 Lawrence Ave West Orange, New Jersey United States of America

Big T Products Last week I ordered a gun holster from these folks, the holster did not fit my weapon. I have sent several emails and left multiple voice messages, nothing has been acknowledged. Very bad customer ser West Orange, New Jersey

*REBUTTAL Owner of company: I'm here to help.

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I ordered a gun holster from Big T Products last week. The holster did not fit my weapon. I have sent multiple emails and voice messages. When calling Big T products, I only get an answering machine.

This place has very bad customer support, I suspect they are ignoring me in order for the time period for me to return the item will expire.

I am surprised Amazon does business with these type of individuals. I will never do business again.

Juan
Woodstock, GA

This report was posted on Ripoff Report on 02/20/2013 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Big-T-Products/West-Orange-New-Jersey-07052/Big-T-Products-Last-week-I-ordered-a-gun-holster-from-these-folks-the-holster-did-not-fi-1017256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

I'm here to help.

AUTHOR: Dan - ()

Hi Juan,

Please contact me via email with any questions or concerns you may have for an order being returned. support@bigtproducts.com . I have no problems taking returns or exchanges as that is repeat business for me and I want happy and returning customers!

Thank You,

Dan M. - Owner.

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