- Report: #104942
Complaint Review: Bill Heard Chevy
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| Bill Heard Chevy 5333 Hickory Hollow Pkwy
Antioch, Tennessee U.S.A. |
|
Bill Heard Chevrolet Sold me a NEW RECKED CAR! Antioch Tennessee
*Consumer Comment: A demo is a new car - "program" cars are a different story
*Consumer Suggestion: Demo = USED CAR!
*UPDATE EX-employee responds: what is a demo?
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I went to Bill Heard hoping for a good car and deal but I had proublems from the first time I talked to a sales men. You see I just turned 18 I was easy target or they thought. I brought 3,000 dallors for a down payment we were working on a deal just waiting for financing he told me to give him the money so he can count it and make sure it is real. So I gave it to him then he came back with a recept and told me to go to the finance department I said no I want me money I never agreed to the deal. Then the manager came to me and told me that he can not open the safe only in the mornings(bull crap) so I ended up taking the car over night I needed to get to work. the Next day I got the deal were I felt It was fair so I bought the car.
The 2002 cavilier ls sport was a demo with 3,000 miles on it. Bought was sold to me as a new car. I dont know what that means. So about a waak later I was checking my oil when I noticed that the car had been painted in the front then also noticed that air dam and wheel wells were missing. I brought the car to them after about 4 hours of talking to people they said they would give me a rental car and check my car and see what I was talking about I come back and they had repaired it with out me knowing that is when I knew what they did to make a long story short after about 3 months of protesting and the BBB helping I got back my down payment and returned the car
But in the process the starter, brakes , went out on a new car also the engine light was on the last week I owned it.
Never buy a car from this company they are forcefull and liers. I could not get any help from there head courters and chevorlet would not do much but listen.
Andrew
orlando, Florida
U.S.A.
The 2002 cavilier ls sport was a demo with 3,000 miles on it. Bought was sold to me as a new car. I dont know what that means. So about a waak later I was checking my oil when I noticed that the car had been painted in the front then also noticed that air dam and wheel wells were missing. I brought the car to them after about 4 hours of talking to people they said they would give me a rental car and check my car and see what I was talking about I come back and they had repaired it with out me knowing that is when I knew what they did to make a long story short after about 3 months of protesting and the BBB helping I got back my down payment and returned the car
But in the process the starter, brakes , went out on a new car also the engine light was on the last week I owned it.
Never buy a car from this company they are forcefull and liers. I could not get any help from there head courters and chevorlet would not do much but listen.
Andrew
orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 08/23/2004 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bill-Heard-Chevy/Antioch-Tennessee-37013/Bill-Heard-Chevrolet-Sold-me-a-NEW-RECKED-CAR-Antioch-Tennessee-104942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
A demo is a new car - "program" cars are a different story
AUTHOR: Bill - (U.S.A.)
SUBMITTED: Monday, October 04, 2004
A demo is still technically a new car. If it has not been titled, lenders will still allow full invoice total when considering loan amounts. Demos are sold with a MSO (manufactures statement of origin) and only titled after the mso is turned into the state titling the vehicle. Now, if the car has damage, repaired or not...it must be disclosed to the consumer.
Without a disclosure signed by the buyer, the dealership has put itself in a position to be sued. It is my experience that buying a demo is a poor bargain. I have had demos in the past and know what they go through...hell. They are driven hard and not properly maintained. Smoked in (in some cases)and pushed to the limits in the way they are driven. The dealerships many times will get a write down or incentive for demos from the factory and many employees pay to have demos...but, the dealer will not consider this when selling...that is gravy to the dealer and you must pay at least invoice for the car. Just my take on the subject.
Now "program" cars are a different story. The term "program car" is a candy-coated way of saying retired rental car. Worse yet...the program cars available at dealerships are the worst of the rental fleets. Most rental car chains will resell their retired fleet at a retail location that they run...however, the cars that have never been maintained (oil changes etc.) or the units that have had extensive body and paint work (done at rental car shops-the absolute worst repair facilities)...those are sold at auction and end up at the new car stores for sale as "program cars". Avoid them like the prague!
Without a disclosure signed by the buyer, the dealership has put itself in a position to be sued. It is my experience that buying a demo is a poor bargain. I have had demos in the past and know what they go through...hell. They are driven hard and not properly maintained. Smoked in (in some cases)and pushed to the limits in the way they are driven. The dealerships many times will get a write down or incentive for demos from the factory and many employees pay to have demos...but, the dealer will not consider this when selling...that is gravy to the dealer and you must pay at least invoice for the car. Just my take on the subject.
Now "program" cars are a different story. The term "program car" is a candy-coated way of saying retired rental car. Worse yet...the program cars available at dealerships are the worst of the rental fleets. Most rental car chains will resell their retired fleet at a retail location that they run...however, the cars that have never been maintained (oil changes etc.) or the units that have had extensive body and paint work (done at rental car shops-the absolute worst repair facilities)...those are sold at auction and end up at the new car stores for sale as "program cars". Avoid them like the prague!
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What's this?
Let's get back to common sense here. If someone has been driving a car to work every day for months, i.e. using the car, it's a used car when it comes time to sell it. If the factory price sticker has been removed from the window, it's a used car. A new car might reasonably have been driven only a few times on test drives by potential buyers.
Dealers come up with all sorts of words to avoid using the "U" word to describe cars that are no longer new. Think about "demo" or "program" cars a little. The person driving the car knows it only needs to last for a few months before he'll get another brand new one for free. So those 5000 miles are going to be 5000 *hard* miles.
Then the dealer implies that the car had some sort of special treatment to justify selling it for nearly full new price. Actually the "special treatment" is just the opposite of what the buyer wants.
Dealers come up with all sorts of words to avoid using the "U" word to describe cars that are no longer new. Think about "demo" or "program" cars a little. The person driving the car knows it only needs to last for a few months before he'll get another brand new one for free. So those 5000 miles are going to be 5000 *hard* miles.
Then the dealer implies that the car had some sort of special treatment to justify selling it for nearly full new price. Actually the "special treatment" is just the opposite of what the buyer wants.
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What's this? #3 UPDATE EX-employee responds
what is a demo?
AUTHOR: Cindy - (U.S.A.)
SUBMITTED: Tuesday, August 24, 2004
Just to clear up what a Demo is when buying a car... I have sold cars both new and used for about 4 years now...A Demo is still a new car ok...Demo"s usually have between 5000-7000 miles on them depending on your state there is a limit on how many miles a car can have...
Now some demos may have less miles on them due to how long a salesmen or manager may have driven them...Every dealership has there own mile limit that they set usually you turn them in about 5000 miles...
What happens is if that dealership has a demo program that means managers and salesmen drive a new car for a certain amount of time...It's a perk or an added benefit for working there...A salesmen usually have to sell a certain amount of cars every month to earn a demo...Thats how come dealerships have Demo's to sell...
Now when you buy a demo it is still a New Car cause it has never been titled before...now once the car has been titled then it becomes a used car...You can usually save yourself money by buying demos, By asking your dealership if they discount Demos most dealerships will discount a few thousand off...So yes Demo's are new cars that have never been titled...
Now some demos may have less miles on them due to how long a salesmen or manager may have driven them...Every dealership has there own mile limit that they set usually you turn them in about 5000 miles...
What happens is if that dealership has a demo program that means managers and salesmen drive a new car for a certain amount of time...It's a perk or an added benefit for working there...A salesmen usually have to sell a certain amount of cars every month to earn a demo...Thats how come dealerships have Demo's to sell...
Now when you buy a demo it is still a New Car cause it has never been titled before...now once the car has been titled then it becomes a used car...You can usually save yourself money by buying demos, By asking your dealership if they discount Demos most dealerships will discount a few thousand off...So yes Demo's are new cars that have never been titled...
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What's this? 
