I was in the process of purchasing a 2005 dodge magnum. I was at work but my daughter went to the dealer to look at a couple of cars that i had seen on the dealers website the night before.
The salesman and my daughter both came to my job driving cars that I asked my daughter to look at for me. My daughter drove a 2005 Monte Carlo and the salesman drove a 2005 dodge magnum. I looked at both and decided I wanted to buy the magnum. I gave the salesman all the needed papers, i had a preapproved car loan.
My daughter went back to the dealership to fill out the necessary paperwork. I was to go after work to sign the final papers. Fist the salesman had no ideal how to deal with my preapproval loan he told me I needed to fax a paper to my bank. My daughter returned to my job with a purchase order, signed by the salesman, and a computer print out from my insurance company showing that this magnum was already put on my policy.
I called the salesman to ask what i needed to do next and since he did not know what to do with the preapproval letter i called the bank to find out. I had to call salesman to tell him to call the bank. Aprox 45 minutes later salesman called me back, he said, " I have good news and bad news. good news is you are approved( gee what a surprise), bad news is another salesman sold this magnum to someone who came to dealer with cash and who was throwing a fit in the showroom." I already had the purchase order and the car was already put on my insurance. I do not understand how one car can be sold to two people at same time.
I was in the process of doing paperwork and I have the purchase order in my posession right now.
I was buying this car with internet price which was less then sticker price. The other person who showed up at dealer had cash. I feel that this car was stole from me because the other person had cash and I was financing.
I am very angry.
I have since purchased a car that I really love from another dealer, but I feel this dealer was very unprofessional and i will never do business with them again.