• Report: #356242

Complaint Review: Bill Thomas, Chase Jaques, Green Home Solutions, Home Flooring Solutions, Always Build Green

  • Submitted: Sun, July 27, 2008
  • Updated: Fri, August 08, 2008

  • Reported By:Norwalk Connecticut
Bill Thomas, Chase Jaques, Green Home Solutions, Home Flooring Solutions, Always Build Green
167 Main Street, Norwalk, Connecticut U.S.A.

Bill Thomas, Bill Jaques, Chase Jaques, Green Home Solutions, Home Flooring Solutions, Always Build Green Bill Thomas (aka Bill Jaques), a liar, cheat, and con-man; owner of All Green Home Solutions, Norwalk Connecticut

*Author of original report: Too late for Bill Thomas and Green Home Solutions, Home Flooring Solutions, Always Build Green , Norwalk, CT

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We thought we had done our homework; we were impressed with what Bill Thomas told us he could do. He has a store front at 167 Main Street
Norwalk, CT 06851 and a web site. We were impressed; he looked solid; he took us anyway.

Right now we're six months into a job that shouldn't have taken more than a month. The contract we have isn't worth the paper....you get it. No matter what we do (Better Business Bureau, Consumer Protection, formal letters of complaint, calling every day), it doesn't move Bill.

Our job had an end date of mid-February; it's the end of July now and we're still waiting for Bill to send someone to finish the last few things. Only a day's work, at most.

Bill's office manager, Chase Jaques, his step-son, rarely answers our calls or doesn't return calls, or promises to call back with yet another excuse about why no one's here to work, but doesn't call.

Weeks and weeks have gone by while we wait for someone to show up to work. And then, sometimes it's only one man for 2 or 3 hours. Bill was quick to demand money up front. And the demolition started almost the next day. But after the first couple of days, it was six weeks before we saw anyone again.

For the last six months we've lost the use of our garage, a work room, our family room, our second bathroom, and our laundry room. I spent weeks and weeks lugging our laundry to a laundromat. We have a wedding and shower coming up; family would like to stay with us but we've had to turn them away because our sleeper sofa is in the garage and the downstairs isn't finished.

I can't tell you how frustrating this situation is; it has taken a large toll on my family. We've done everything we can think of to move this job along and everything has failed.

In talking with some of Bill Thomas' employees I find they haven't been paid, that they have gone through many pay periods without being paid. In talking with his sub-contractors, I find they also haven't been paid. Even the electrician, for whom Bill demanded extra money in February, hasn't been paid for the work he did in our home.

Bill has changed the name of his company twice in the six months since we started our renovation. Home and Flooring Solutions; Green Home Solutions; Always Build Green. He's jumped on the "green" wagon only so that he can continue to scam people.

Please stay away from this guy. Bill Thomas sometimes uses his wife's maiden name of Jaques. Stay away from Bill; don't get taken like we were.

Read this report by Angry homeowner, Riverside, Connecticut, U.S.A.:
Bill Thomas, Owner Of Green Home Solutions, Norwalk, Connecticut
Category: Builders & Contractors

Frustrated and taken
Norwalk, Connecticut
U.S.A.

This report was posted on Ripoff Report on 07/27/2008 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bill-Thomas-Chase-Jaques-Green-Home-Solutions-Home-Flooring-Solutions-Always-Build-Green/Norwalk-Connecticut-06851/Bill-Thomas-Bill-Jaques-Chase-Jaques-Green-Home-Solutions-Home-Flooring-Solutions-Alw-356242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Too late for Bill Thomas and Green Home Solutions, Home Flooring Solutions, Always Build Green , Norwalk, CT

AUTHOR: Frustrated and taken - (U.S.A.)

As an update to my previous post, we have notified Green Home Solutions that we have terminated our agreement with them and have employed other contractors to finish the work.

In all fairness to Bill Thomas of Green Home Solutions: since my item was published in "Ripoff Report", he has contacted us to apologize for his actions. He has offered a free kitchen floor for our troubles. We have chosen not to accept his offer, feeling it is best to make a clean break at this point.

We hope this is the last post we will make on this site.
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