They had told me the leaking in my basement was because of the roofing and flashing around my chimney, I
also had minor hail and wind damage, they replaced the roof, It looked pretty good. Later that week the basement leaked again I called them out, they told me it wasn't the roofing it was the chimney chase at the top of the chimney not the roof. I pointed out the bent gutters, the mangled siding where it meets the roof, a gap between the garage and house roof, trim does not match the house,nails in my siding, the flashing around the chimney that was
placed on the top of the shingles, not under the shingles leaving a gap where water rushes under the shingles, ice or snow can just creep under the flashing and shingles in winter weather. Lumps in the roof, and I also told them I had gotten in the attic and they did not replace the water damaged boards under the shingles. (potential mold hazard).
So I thought they would fix it, NO They came out with Bill the owner pulled on the gutters to straighten them (didn't help), pulled the roofing up off the house and covered the gap between the garage and house roof, it since has popped back down and the gap is exposed. Left the nails and shingles bits in the gutters, (had to clean them myself in a rainstorm because of overflowing) didn't even remove the nails from my siding, and told me I didn't tell them I wanted a tinted skylight and that wasn't in the estimate and wanted $300 more. And said "everything was done properly and didn't see why I called them out" they left.
I called and complained twice, getting nothing but where is the $300 dollars you owe us for the skylight, then got another bill from them saying I still owed them $1000, (my deductible). that's when I got angry and told them I wanted the original estimate and signed invoice. They have never contacted me again or sent me the signed invoice, absolutely no response to my complaints. I guess they just expected I would pay them the additional monies they wanted just because they asked, and could not produce my contract. I am a 100% percent disabled veteran, I was promised a 10% discount after the paperwork and checks cleared, I have yet to see my $1000 discount check I guess they kept it to cover the costs they said I still owed. I asked for the original contract to show my discount and the services and materials I was promised, because he kept the original saying he needed to do that till he collected the checks, the young man who came out to collect the checks told me they would be sent to me in the mail. I have heard nothing. DO NOT do business with this company they seem to be a very disorganised company who just wants more money and give less service.