• Report: #912133

Complaint Review: BioFlex Laser Therapy

  • Submitted: Sat, July 14, 2012
  • Updated: Tue, October 09, 2012

  • Reported By: Lee Braun — Nationwide United States of America
BioFlex Laser Therapy
Internet United States of America

BioFlex Laser Therapy BioFlex Laser Therapy SCAM , Internet

*REBUTTAL Owner of company: BioFlex Laser Therapy Treatment

*UPDATE Employee: BioFlex Laser Therapy Treatment

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BioFlex Laser Therapy Devices SCAM
I am a medical laser engineer. I have studied the BioFlex Laser devices and they are NOT lasers. They incorporate arrays of
LEDs, but NO laser diodes. Some of their LEDs may be narrow bandwidth LED light emitters but they are NOT monochromatic laser diode emitters like those used in lasers. LEDs cost just pennies each to buy, but laser diodes cost in the hundreds to thousands of dollars EACH to buy. Their devices incorporate hundreds of "diodes" but not 100's of laser diodes. BioFlex devices are, at best, no more than a glorified "heat-lamps". In fact, the FDA Clearance it (and its Predicate Devices) received is just/only for the "manufacturers claim" of, "to provide topical heating for the purpose of elevating tissue temperature". How can they call them therapeutic medical laser devices, and how do they get away with making all those exaggerated "medical claims" (in direct VIOLATION of FDA rules and Guidelines) when treatments with their devices can give no more benefit than going out, standing in the sun, and getting sweaty?

This report was posted on Ripoff Report on 07/14/2012 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/BioFlex-Laser-Therapy/internet/BioFlex-Laser-Therapy-BioFlex-Laser-Therapy-SCAM-Internet-912133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

BioFlex Laser Therapy Treatment

AUTHOR: BioFlex Engineering - (Canada)

Recently a commentary about the Bioflex Laser Therapy System was published on a website.  The author of this publication unfortunately cannot be identified, which questions his motivation and knowledge.  He states that he is a Medical Laser Engineer but does not reveal his name.  It is
unusual for an author to post something on a website without identifying
themselves appropriately.

By way of rebuttal with regard to certain comments made, our devices are athermal.  The diodes that we use are significantly more expensive than intimated and they are used in conjunction with Laser diodes up to 200 milliwatts in power.  The treatment arrays that we use generate over 2,000 milliwatts of power, which is significantly more than stated in the article.

Some of the diodes incorporated in the Bioflex System cost up to $750.00 per unit. 
Also, there are a number of proprietary aspects with respect to our
technology, which we cannot reveal but will be pleased to discuss on a direct
basis with knowledgeable, well-intentioned individuals.

For anyone wishing to be educated with regard to Laser Therapy, our certification course, our website and our staff are available to perform that function.  Our
therapy, which is highly effective without engendering any adverse effects,
relies on a somewhat complex application of Red and Infrared LED arrays along
with high-power Laser Probes.  The methodology is highly sophisticated and far advanced with regard to competing products.

The technology has been developed over 21 years at Ryerson University in Toronto
and at our current, corporate headquarters. 
We also operate 2 Laser Therapy clinics and administer up to 800
therapeutic sessions on a weekly basis. 

The results that we obtain in many of these challenging cases can frequently be described as dramatic and has attracted the attention of the medical profession around the world.  Our units at this time are being utilized in 50 countries in university hospitals and an extensive number of high level clinic settings.  Physicians, physiotherapists, chiropractors, naturopaths and many other healthcare professionals find that it enhances their scope of practice and delivers highly
effective therapy when pharmaceuticals and conventional therapies are

 The commentary originated by a so-called
Medical Laser Engineer is clearly inappropriate and may be considered libelous.  The host of this website is clearly complicit in publishing inappropriate comments of this nature without objective,
professional review. 

This performs a disservice to the public, medical technology and must be presumed to be based on ulterior motives.

On a final note, how does one deal with critiques written by anonymous people that are grossly inaccurate and with an obvious view to creating harm?  In the
age of information technology this would appear to be a serious problem as
rumors and falsehoods can be printed with impunity.

Should one initiate a lawsuit for deliberate misrepresentation or should this be dealt with by governments, police forces, etc?  The answers are not entirely clear, however they must be addressed. A lie oft repeated can become the truth. 
The potential harm of this type of activity to society is infinite and
matters of this kind must be dealt with expeditiously.

Kahn, MD, FRCS(C)

Meditech International Inc.
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#2 UPDATE Employee

BioFlex Laser Therapy Treatment

AUTHOR: BioFlex Engineering - (Canada)

Meditech International Inc. would like to respond to the report by Lee Braun posted July 14, 2012

The BioFlex Laser Therapy treatment outcomes are a direct result of progressive, multistage protocols using low level light from red and infrared diodes and laser diodes.

Depending on the pathology and response of the patient to LED treatment arrays red and infrared laser probes are used to allow deeper penetration of light energy into the tissue.

Heat is a byproduct of the diode energy conversion and
helps to raise the tissue temperature for additional healing benefits.

The combination of light emitting and laser technologies
and protocols allows the BioFlex system to deliver best in class results and
make it a leader in the area of low level light therapy.
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