• Report: #903758

Complaint Review: BioGuard Pest Control LLC

  • Submitted: Wed, June 27, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: Alice — South Jordan Utah United States of America
BioGuard Pest Control LLC
2601 N Canyon Rd. Provo, Utah United States of America

BioGuard Pest Control LLC This company doesn't provide the agreed service, when cancelling they charged 364.00 cancelltion fee. Provo, Utah

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I have been using this company for over a year now. Twice they did not show up to service my home when scheduled. This last time I spoke with a customer service rep  twice to find out what was going, and both times I was told someone would call me back, no one returned my calls. I also sent two email they did not respond to them either. I was left hanging all day long.

I contacted the company to cancel my service, due to poor customer service and received a bill for 364.00 for an early cancellation fee. After reading reviews online I am not the only person this has happened to.

A consumer should have the right to cancel service when a company doesn't provide the stated service without paying a fee. There was a time when the costumer was always right, but no more. When will this treatment of customers stop.

This report was posted on Ripoff Report on 06/27/2012 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/BioGuard-Pest-Control-LLC/Provo-Utah-84604/BioGuard-Pest-Control-LLC-This-company-doesnt-provide-the-agreed-service-when-cancellin-903758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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