- Report: #950389
Report - Rebuttal - Arbitrate
Complaint Review: Birch
Birch2300 Main Street Kansas City, Missouri United States of America
Birch Tom was the "customer service" manager I sopke with. Screwed over phone sale "contract" I never agreed to Kansas City, Missouri
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Then i get a call today from Birch saying we were being charged a $500 fee for "breaching contract"! When I spoke to Tom in Customer Service he was not willing to waive my fee on the presumption that I had made a "verbal contract" as per their sales call.
This is bad business.
I do not feel that we are obligated to pay this exorbitant charge, especially for a d**n sales call.!!!
This report was posted on Ripoff Report on 10/03/2012 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Birch/Kansas-City-Missouri-64108/Birch-Tom-was-the-customer-service-manager-I-sopke-with-Screwed-over-phone-sale-contra-950389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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