- Report: #1018513
Report - Rebuttal - Arbitrate
Complaint Review: BitInstant
BitInstant Paid for bitcoins but received nothing New York, Internet
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I got one email from a rep named Seth stating that they were facing delays and that he had passed my information along to have a manual transfer done. I should have received the funds within one business day.
I emailed Seth back several times over the next couple of days but got no response whatsoever and never received any funds. I cannot get a refund from Moneygram because they completed the transaction correctly. Bitinstant has since removed their Live Chat option from their website and do not answer the phone or return any messages.
Ever since bitcoins have become more and more popular on a variety of black market sites, procuring the currency has become more shady and difficult. However, this company came highly recommended among the dozens of bitcoin agents. It is disappointing that they are simply another cash scam
This report was posted on Ripoff Report on 02/22/2013 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/BitInstant/internet/BitInstant-Paid-for-bitcoins-but-received-nothing-New-York-Internet-1018513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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