- Report: #1065188
Report - Rebuttal - Arbitrate
Complaint Review: Bitdefender Antivirus
Bitdefender Antivirus (Avangate) auto-renewal scam Internet
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Bitdender recently hit up my paypal account with a $50 "auto-renewal" on a purchase of $15 that had been made a year ago. There were no warnings, emails or notices about this supposed agreement, and customer service is virtually non-existent, refusing to resolve any matters over the phone.
All I could do over the phone was put in a request and wait 2 days for an email response - stating that while they acknowledge my request for a refund, the auto-renewal was set at the time of purchase (by them, not me), so there is nothing they can do.
It's all just a fine-print SCAM that ultimately takes advantage and makes use of information without consent. Terrible company.
This report was posted on Ripoff Report on 07/08/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bitdefender-Antivirus/internet/Bitdefender-Antivirus-Avangate-auto-renewal-scam-Internet-1065188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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