ED Magedson – Founder
Bitdefender Antivirus (Avangate) auto-renewal scam Internet
Bitdender recently hit up my paypal account with a $50 "auto-renewal" on a purchase of $15 that had been made a year ago. There were no warnings, emails or notices about this supposed agreement, and customer service is virtually non-existent, refusing to resolve any matters over the phone.
All I could do over the phone was put in a request and wait 2 days for an email response - stating that while they acknowledge my request for a refund, the auto-renewal was set at the time of purchase (by them, not me), so there is nothing they can do.
It's all just a fine-print SCAM that ultimately takes advantage and makes use of information without consent. Terrible company.
This report was posted on Ripoff Report on 07/08/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bitdefender-Antivirus/internet/Bitdefender-Antivirus-Avangate-auto-renewal-scam-Internet-1065188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.